Ratings based on 270 Verified Reviews

2.7 out of 5
60% of guests recommend
3.0 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jul 2023
Everything at the hotel worked well: hot water, air conditioning, toilet, etc. The room was small, but for the price and the excellent location - very handy to the metro/subway and busses, and not far from the ferry - this was excellent value for money.
Comment from Hotel Management
5 Jul 2023 by Apple Inn, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Inn, we are grateful to know that your experience with us was a pleasant one. We hope to see you again.
4 out of 5
by A verified traveler

Posted 16 Mar 2023
Everything fine over all
Comment from Hotel Management
16 Mar 2023 by Apple Inn, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Inn, we are grateful to know that your experience with us was a pleasant one. We hope to see you again.
1 out of 5
by A verified traveler

Posted 16 Feb 2023
Only thumb up will be friendly staffs and location convenience. Room condition horrible, moldy walls and hot water supply last for less than 5 min. which is not enough for a shower.
Comment from Hotel Management
17 Feb 2023 by Apple Inn, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Inn, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.
2 out of 5
by A verified traveler

Posted 26 Jan 2023 on Travelocity
The pictures of the room online nothing like what I saw in person. It was very difficult to find. The person that checked me in once I found it was not very friendly. My room had ants the floor was dirtyand had not much room. All the bad reviews on Google or correct about this place. I tried to give a chance and find out for myself. Now I agree with everyone else that has left bad reviews. To top it all off it was overpriced.
Comment from Hotel Management
26 Jan 2023 by Apple Inn, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Inn, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2022
1 out of 5
by A verified traveler

Posted 23 May 2022 on Hotels
Comment from Hotel Management
2 Jun 2022 by Apple Inn, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Inn, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.
1 out of 5
by A verified traveler

Posted 2 Nov 2021 on Hotels
Comment from Hotel Management
4 Nov 2021 by Apple Hotel, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Hotel, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.
4 out of 5
by A verified traveler

Posted 12 Jun 2020 on Hotels
Comment from Hotel Management
12 Jun 2020 by Apple Hotel, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2019 on Hotels
3 out of 5
by A verified traveler

Posted 25 Aug 2019 on Hotels
Comment from Hotel Management
26 Aug 2019 by Apple Hotel, Hotel Management
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong.