Ratings based on 96 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Iris,Thank you for your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you again in the future. Best wishes,Ohad Tiktinsky, General Manager
by A verified traveler from Malden
Posted 15 Nov 2024
Very nice hotel, 5 minutes walk to the Convention Centre.
Comment from Hotel Management
18 Nov 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Maria Mercedes, Thank you very much for your kind review.We are thrilled that you found our accommodations and service to your satisfaction. It's gratifying to know that the condition of our hotel, the cleanliness of the rooms, and the amenities provided made your stay enjoyable. Our team is also pleased that our location was convenient for your visit to the Hong Kong Convention and Exhibition Centre.Your positive feedback is a testament to our team’s dedication to providing a memorable experience for our guests. The stylish design of our hotel, combined with our range of services from the top-floor Whisky Bar to the co-working space bathed in natural daylight, is crafted to offer both comfort and convenience to our valued visitors like you.It would be a pleasure to welcome you back. Best wishes,Ohad Tiktinsky, General Manager
by A verified traveler
Posted 12 Nov 2024
Nice, clean and comfy!
Comment from Hotel Management
13 Nov 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Jing Xuan, Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay at AKI Hong Kong - MGallery was a memorable one.We are delighted that you appreciated the cleanliness of our rooms, the condition of our hotel, our attentive service, and the array of amenities provided. Our team strives to maintain high standards of cleanliness and guest satisfaction, and it is rewarding to know that these efforts resonate with our guests. The 50" Smart TV, Nespresso Coffee Machine, and luxurious en-suite bathroom are just a few examples of our commitment to providing a comfortable and convenient stay.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
by A verified traveler
Posted 11 Nov 2024
Lovely room and amazing shower
Comment from Hotel Management
12 Nov 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Mark, Thank you very much for this kind review of your recent stay.It brings us great pleasure to know that your stay with us left a positive impression.We are delighted that you enjoyed the comfort of your room and the quality of our shower amenities, along with the overall cleanliness and the room features that we take pride in offering. The dedication to provide an exceptional guest experience is a cornerstone of what we stand for at AKI Hong Kong - MGallery, and your acknowledgment of these aspects is immensely appreciated.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
by A verified traveler
Posted 23 Oct 2024
Not a bad place to stay, it’s just small.
Comment from Hotel Management
24 Oct 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Guest, Thanks for your review about our hotel.We are delighted that you found our hotel's cleanliness and condition to your satisfaction, and that our services and room amenities contributed positively to your stay. Our team works tirelessly to maintain a high standard of cleanliness and to ensure that our facilities are top-notch for our esteemed guests like yourself.However, we understand that you found the room size to be less spacious than expected. We aim to provide a comfortable and efficient space for our guests, and we regret any inconvenience this may have caused. Our rooms are designed to offer a calming and restorative environment, and we sincerely apologize if this aspect did not meet your expectations.Finally, we are pleased that you appreciated the room amenities provided. Our goal is to create a seamless experience with thoughtful touches like our Nespresso Coffee Machine, high-quality mattress, and luxurious en-suite bathrooms. We hope that these features enhanced the overall comfort of your stay.We are hoping to welcome you back in the future. All the best.Ohad Tiktinsky, General Manager
by A verified traveler
Posted 7 Oct 2024
Ok
Comment from Hotel Management
8 Oct 2024 by General Manager, Hotel Management
Dear Samuel, Thank you very much for this kind review of your recent stay.We are delighted to read that you enjoyed your stay at AKI Hong Kong - MGallery. Your satisfaction with the cleanliness, hotel condition, and service is truly encouraging to our team.We hope you had the chance to experience our top-floor Whisky Bar, UNCLE MING'S, with its panoramic city view, during your stay. The curated selection of international whiskies and inventive cocktails, paired with the breathtaking views, is a feature that we take pride in, and we trust it added an extra touch of enjoyment to your visit.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
by A verified traveler from San Luis Potosí
Posted 23 Sep 2024
Great !!
Comment from Hotel Management
24 Sep 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Margarita, Thank you very much for your kind review.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our top-floor Whisky Bar, UNCLE MING'S, with its panoramic city view and selection of more than 80 international whiskies during your stay.It would be a pleasure to welcome you back. Best wishes,Ohad Tiktinsky, General Manager
by A verified traveler from Marana
Posted 21 Sep 2024
This hotel is chic and modern. Our room was an engineering marvel. The amenities are 5 star. The staff is so friendly and helpful. Especially Brian the concierge. So convenient and walkable. Plenty of taxis and close to all transit options. Don’t miss the fabulous view from the Whiskey bar on the top floor, or their fabulous bartenders making unique and delicious cocktails!
Comment from Hotel Management
23 Sep 2024 by Ohad Tiktinsky, General Manager, Hotel Management
Dear Kim, Thank you very much for your kind review.We are thrilled that you had such an exceptional experience at AKI Hong Kong - MGallery.It's fantastic to hear that you found our hotel chic and modern, with 5-star amenities. We take great pride in our elegant and stylish rooms, designed with smart-living technology to ensure a comfortable stay. We're pleased that you appreciated our friendly and helpful staff, especially Brian from our concierge team. Your praise for our convenient location and proximity to various transit options is much appreciated. We're glad you were able to take advantage of our prime position in Wan Chai, just a short walk from major attractions and public transportation. Lastly, we're delighted that you enjoyed the panoramic city views and unique cocktails at Uncle Ming's, our top-floor whiskey bar. With over 80 international whiskies, including rare single malts, we strive to offer an unforgettable experience for our guests.It would be a pleasure to welcome you back. Best wishes,Ohad Tiktinsky, General Manager
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by 总经理, Hotel Management
尊敬的宾客，您好！非常感谢您对我们酒店的支持与信任！我们非常高兴地读到您对入住体验的正面反馈。我们希望您有机会体验我们的顶楼威士忌酒吧 UNCLE MING'S，在您的住宿期间。这是AKI Hong Kong - MGallery品牌独有的特色，为客人提供了一处可以在令人叹为观止的城市全景中品尝超过80种国际威士忌，包括稀有单一麦芽的绝佳地点。再次感谢您的支持与厚爱，我们真诚期待您的再次光临，祝您开心度过每一天！欧海德 总经理
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by 总经理, Hotel Management
尊敬的宾客，您好！非常感谢您对我们酒店的支持与信任！我们很高兴您在我们这里过得愉快。再次感谢您的支持与厚爱，我们真诚期待您的再次光临，祝您开心度过每一天！欧海德 总经理
