Ratings based on 735 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
This building could be beautiful if it was kept in good condition. The room was not clean, rips in furniture, furniture in room was not dusted. Shower door didn’t slide on the track, tub around door has not been cleaned. Stains on the tiles on the ceiling, mattress leaned downhill.
Pros: The staircase was beautiful, the food and service in the restaurant were both exceptional. Nice employees with everyone we met.
The place just needs a good scrubbing and updates to the furnishings and fixtures. If the things that needed updating were antiques or original to the building, I would understand, but none of the things we saw were antiques, mostly form the 80’s.
by A verified traveler
Posted 9 Nov 2024
We were only there one night - the room was fine but in the morning, no one was at the desk, a sign said breakfast 7-10 am but the door was locked. At 7:30 the front door was still locked. Other guests were wandering around looking for breakfast. We had factored in breakfast there - because there really isn't any other place to eat that is convenient and the lack of communication was frustrating.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 4 Nov 2024
A beautiful older building that is well maintained.
I really enjoyed the historic architecture.
by A verified traveler
Posted 28 Oct 2024
A Hotel loved the downstairs bar room was clean and bed was comfortable
by A verified traveler from Summerfield
Posted 22 Oct 2024
I realize this property is quite an old property. However, I don’t believe it is being kept up. It is quite dusty all throughout the halls and the hotel. The front desk assistant’s answer to my “can we get a first floor room”, was “we are full and you get what you get.” She did not say it in a rude tone, however, that is not a way to respond to a customer.
by A verified traveler
Posted 21 Oct 2024
The room was dingy & dated and unsanitary. Basically uninhabitable. Upholstery on furniture was ripped. Disgusting Stains on bedsheets . The list goes on. We immediately checked out and relocated to a different facility.
by A verified traveler
Posted 27 Sep 2024
Facility was a bit dated, room small, air conditioning super loud, otherwise charming
by A verified traveler from Burnham
Posted 23 Sep 2024
Great property with friendly staff.
by A verified traveler
Posted 20 Sep 2024
Good