Ratings based on 987 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
The restaurant Gator Cove at the hotel is very nice and has some specialties.
Comment from Hotel Management
3 Jan 2025 by Hotel Manager, Hotel Management
Dear Ping,Thank you for your review! We’re pleased to hear that you enjoyed dining at Gator Cove and found it to be a highlight of your stay. We hope to welcome you back soon for another great experience.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Dec 2024
Cockroaches
Comment from Hotel Management
30 Dec 2024 by Hotel Manager, Hotel Management
Dear Melanie, Thank you for sharing your feedback, and we sincerely apologize for the issue you encountered. The presence of cockroaches is unacceptable, and we take this matter very seriously. We are addressing the situation immediately with our pest control team to ensure this does not happen again. We deeply regret the inconvenience this caused and appreciate you bringing it to our attention. We hope to have the opportunity to provide you with a much improved experience in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Hotel Manager., Hotel Management
Dear Elaine,Thank you for the feedback. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to serving you again soon.Sincerely, Hotel Manager.
by A verified traveler
Posted 4 Dec 2024
Great place
Comment from Hotel Management
6 Dec 2024 by Hotel Manager, Hotel Management
Dear Lori, Thank you for your fantastic 5/5 review! We’re so happy to hear that you had a great experience with us. We look forward to welcoming you back for another wonderful stay in the future! Sincerely, Hotel Manager
by A verified traveler
Posted 23 Nov 2024
I had a wonderful experience at roadway inn.
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Vicky, Thank you for your fantastic 5 out of 5 rating! We’re so happy to hear you had a wonderful experience at Roadway Inn. Your feedback means a lot to us, and we look forward to welcoming you back for another great stay! Sincerely, Hotel Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your perfect 5/5 rating! We’re delighted to hear that you had a great experience with us. Your feedback is much appreciated, and we look forward to welcoming you back for another wonderful stay! Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
There was an old used washcloth in shower. Hair in the tub. Dirty towels. Roaches.
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Dear Jermaine,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable stay for all our guests, and we will review the areas of concern you mentioned with our team to ensure improvements are made. Your input is valuable to us, and we hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and the positive 4-star rating. We are glad to hear that you had a pleasant stay overall. We continuously strive to improve, so we appreciate any suggestions you may have. We look forward to hosting you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5-star review! We are so happy to hear that you had a great experience during your stay. Your kind words about our hotel are truly appreciated. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Room had a terrible smell. Carpet soaked in one area. A lot of noise outside most of the night.
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Charley,Thank you for sharing your feedback. We're sorry to hear that your room did not meet your expectations. We take cleanliness and comfort seriously, and we will address the smell and the carpet issue promptly. Additionally, we apologize for the noise disturbance and will look into ways to minimize such disruptions in the future. We appreciate your comments and hope to provide a better experience on your next visit.Sincerely, Hotel Manager
