Ratings based on 987 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
There was an old used washcloth in shower. Hair in the tub. Dirty towels. Roaches.
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Dear Jermaine,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable stay for all our guests, and we will review the areas of concern you mentioned with our team to ensure improvements are made. Your input is valuable to us, and we hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and the positive 4-star rating. We are glad to hear that you had a pleasant stay overall. We continuously strive to improve, so we appreciate any suggestions you may have. We look forward to hosting you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5-star review! We are so happy to hear that you had a great experience during your stay. Your kind words about our hotel are truly appreciated. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Room had a terrible smell. Carpet soaked in one area. A lot of noise outside most of the night.
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Charley,Thank you for sharing your feedback. We're sorry to hear that your room did not meet your expectations. We take cleanliness and comfort seriously, and we will address the smell and the carpet issue promptly. Additionally, we apologize for the noise disturbance and will look into ways to minimize such disruptions in the future. We appreciate your comments and hope to provide a better experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
This was clean and safe. Add an elevator and it would be perfect.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 4 out of 5 rating! We’re glad to hear that you found our hotel clean and safe. Your feedback about adding an elevator is greatly appreciated, and we will certainly take it into consideration for future improvements. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Place was full of sketchy ppl and place was just run down. Didn’t have any hot water
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including the concerns about the environment and the lack of hot water. Your feedback is crucial, and we take it seriously as we strive to improve our facilities and services.We understand how important a safe and comfortable atmosphere is for our guests, and we are committed to addressing these concerns. If you would like to discuss your experience further, please feel free to reach out to us directly. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
I only stayed out of lack of motel opening due to hurricanes back to back leaving a wake of damage to coastal homes all hotels motels were packed. Don't stay here if you don't have too...........period!!!lol
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your candid review. We appreciate you sharing your experience, even during such challenging circumstances. We're sorry to hear that your stay did not meet your expectations, and we understand the frustrations that come with limited options. Your feedback is important, and we’ll work on improving our services. We hope you find more suitable accommodations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Oct 2024
It was good done want a room to close by the pool but not far from it
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your great review! We're glad you had a good experience and appreciate your feedback regarding the room location near the pool. We’ll keep that in mind for future visits to ensure your stay is even more comfortable.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Excellent room, clean. Close to town and highway
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We’re delighted to hear that you found your room excellent and clean, and that our location suited your needs so well. Being close to both the town and highway is indeed a great advantage. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
TV didn't work. Tok hours to get it fixed.
Comment from Hotel Management
9 Oct 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your feedback. We're sorry to hear about the issues you faced with the TV during your stay and the delay in resolving it. We appreciate your patience and will work on improving our maintenance response times. Your experience is important to us, and we hope to provide you with a better stay in the future.Sincerely, Hotel Manager
