Ratings based on 3 Verified Reviews
3.0 Room cleanliness
3.0 Service & staff
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2023
At first we didn’t find the property because the indicated location on Expedia, as well as on Google maps showed that it is in the city center. Once we found out that it actually is outside the city center we had to drive up a small mountain which nearly destroyed our rental car as the streets were really bad. Once we found the location the first impression was really poor. The staff at first didn’t even open the gate and did not let us in. After some locals called they finally opened and were clearly unprepared to host guests. The property was more or less still a construction site with unisolated cables everywhere. After we explained that we cannot stay there due to safety issues and because it’s to far from town we had to search from another hotel.
The property is a hazard to the guests health. Overall I would rank the hotel no star but it has a good lake view.
by A verified traveler
Posted 31 Jul 2022
This property is located up a steep rocky/dirt road. Once you get there, the view of Homa Bay is wonderful! We were disappointed that in their listing it stated that they had Wi-Fi all over the property. In reality, there wasn't Wi-Fi anywhere. As it turned out there really wasn't Wi-Fi anywhere in Homa Bay. Our room was quite noisy as the outdoor kitchen was below our window. There was banging and activity going on day and night. Despite all of this, the staff was wonderful! They were helpful and took good care of us. Also their breakfast (included) was sumptuous...more food than we could eat.
by A verified traveler
Posted 6 Feb 2024
Comment from Hotel Management
16 Feb 2024 by Joseph, Hotel Management
Hello Ka Ho, thank you for your review. We at Villa Rosa Mystica are are dedicated to creating great stay memories for our guests, we would really like to know what exactly it is that did not meet your expectations during your stay with us, this will help us respond properly to your specific concern and also help us make your next stay with us great. Thank you