Ratings based on 434 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Oshane RediResponse Specialist , Hotel Management
Hello Pam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOLTON and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler from WaKeeney
Posted 15 Sep 2024
No elevator rooms were clean but lobby was gross
Comment from Hotel Management
18 Sep 2024 by Recordo, Rediresponse Specialist, Hotel Management
Dear Kathi,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Holton. I'm happy you were clean with the cleanliness of our rooms despite the poor level of cleanliness you encountered in our lobby. It's saddening to hear that a great stay was hindered due to the poor condition of our lobby and not having an elevator. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler from Tobias
Posted 2 Sep 2024
Just a couple of small issues having to do with the shower but overall ok
Comment from Hotel Management
6 Sep 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Kelly,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. You mention your overall stay was ok despite the minor issues with the shower. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 29 Aug 2024
Over all it was very nice for the price. Old school property.. i enjoyed my time there.
Comment from Hotel Management
1 Sep 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Robert,Thank you for taking the time to write a review of your stay at the RED ROOF INN HOLTON. I am happy you found our hotel to be a nice place to stay for the price you paid. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 11 Aug 2024
No toilet paper in the room the toilet did not work at all was dirty and I would never recommend to any one to stay there
Comment from Hotel Management
13 Aug 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Kathy,Thank you for taking the time to tell us about your experience at the Red Roof Inn Holton. I was disheartened to see your stay resulted in a 1/5 score. Please accept our sincerest apologies for the issue encountered with the toilet and not having toilet paper in the bathroom. Please know that we value you as our guest and appreciate your business. At Red Roof, the safety of our guests are our top priority, so it saddened us to not have achieved that with your stay. I have shared your feedback with management to ensure that your concerns are addressed.I do hope that you will return to any of our other brand locations in the future. Very truly yours,SaneshaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 3 Aug 2024
Just two options in holton.
Comment from Hotel Management
4 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Chris,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. We are sorry about the limited amount of properties we have in Holton, please know that we are still working on expanding our properties for our guest convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
17 Aug 2024 by Olivia RediResponse Specialist , Hotel Management
Hello Chris, The staff at the Red Roof Inn Holton and I are delighted to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 24 May 2024 on Hotels
Comment from Hotel Management
25 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Francisco,Thank you for choosing to stay at our Red Roof Inn Holton. I appreciate your 8/10 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 May 2024
You know what you get. Great price but an old tired property. Staff friendly. But systems suck in that it took 15 minutes to check even with a confirmed and fully paid reservation in hand.
Comment from Hotel Management
24 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Dear Dean,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON and it meeting your expectations with our staff service and prices. However, you've indicated that you found the property to be dated and that the check in time was lengthy. This is unfortunate to see, thank you for making us aware of this concern. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Mark,Thank you for choosing to stay at our Red Roof Inn Holton. I appreciate your 8/10 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
