Ratings based on 2,033 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Great stay
by A verified traveler
Posted 19 Nov 2024
Overall the property was nice and we got a great price! Only downfall was the room size way too small
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Daniel Gonzalez, Hotel Management
Thank you for your feedback! We appreciate your insights and are always striving to improve. If there's anything specific, we could have done better, please let us know—we'd love to make your next experience even better!
by A verified traveler
Posted 18 Nov 2024
Excellent
Comment from Hotel Management
19 Nov 2024 by Daniel Gonzalez, Hotel Management
Thank you so much for the perfect score! We’re thrilled you enjoyed your stay. We can’t wait to welcome you back for another fantastic experience. See you soon!
by A verified traveler
Posted 18 Nov 2024
Excellent
Comment from Hotel Management
19 Nov 2024 by Daniel Gonzalez, Hotel Management
Thank you so much for the perfect score! We’re thrilled you enjoyed your stay. We can’t wait to welcome you back for another fantastic experience. See you soon!
by A verified traveler
Posted 18 Nov 2024
Great rooftop patio and pool with unobstructed view of the Hollywood sign. Well-decorated hotel. Neat and quiet 2nd floor outdoor lounge with games. Friendly and helpful staff. Quick walk to Sunset Blvd and Hollywood Blvd. Loved the buffet breakfast. Loved our stay and would stay again!
Comment from Hotel Management
19 Nov 2024 by Daniel Gonzalez, Hotel Management
Thank you so much for the perfect score! We’re thrilled you enjoyed your stay. We can’t wait to welcome you back for another fantastic experience. See you soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Daniel Gonzalez, Hotel Management
We're glad to hear you had a positive stay with us. Your 4-star rating is appreciated, and we're eager to make your next visit even better.
by A verified traveler
Posted 17 Nov 2024
I like this hotel and have stayed numerous times with an excellent room or good room assigned for my booking. Good rooftop, staff usually quite nice & professional. Decent area. Great valet service.
This last stay was an inferior room - very small and quite banged up, showing lots of wear and tear! Not happy about that.
Cleanliness seems to be slipping a bit. The check-in staff was unpleasant and charged the wrong card for the room stay. Usually, we get some perks for status but nothing this trip. I will think twice about booking here next time.
Comment from Hotel Management
18 Nov 2024 by Daniel Gonzalez, Hotel Management
Thank you for sharing your feedback. I’m glad to hear you’ve enjoyed previous stays with us, especially our rooftop, friendly staff, and valet service. I apologize that this last visit didn’t meet our usual standards. I'm sorry to hear about the issues with the room condition, cleanliness, and check-in experience. I'll share your concerns with our team to ensure these areas are addressed. We'd love to have the chance to make things right—please reach out directly if there’s anything I can do for your next stay. We’d be grateful to welcome you back and provide the experience you’ve come to expect from us.
