Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Customer Service, Hotel Management
Abasiekeme, thank you for staying with us at Dream Hollywood, by Hyatt. We hope to welcome you back for another wonderful experience soon!
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Customer Service, Hotel Management
Amran, thank you for sharing your feedback. It seems your experience could have been more satisfactory. If there is anything specific you'd like to share about your visit, feel free to reach out. Your insights are important to us, and we are always looking to improve the experience for our guests.
by A verified traveler
Posted 24 Sep 2024
Staff was amazing and made our stay memorable. We will be back!
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Ruth, we're delighted you loved your experience at Dream Hollywood, by Hyatt. Our team members will be thrilled to hear they made your stay memorable. We're looking forward to welcoming you back!
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Farhad, thank you for choosing to stay with us at Dream Hollywood. We're thrilled that you had a positive experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Sep 2024
I enjoyed the hotel! Very great location. Staff was nice and efficient. The there are a few things that I wasn't too happy about but I didn't let it spoil my stay or experience to LA. I would say the rooms are a little small and pictures online are a little misleading. Online it showed my room to have a table and the balcony. It was literally you walk out and turn around. Not much room to do much of anything else but to look at the view which was nice. I called and asked the front desk regarding the room they stated I would have had to book the bronze room in order to have chairs on my balcony. I would have expected the silver room to have chairs and not the bronze since silver is next to gold. I would have liked to have breakfast included in my stay. They did have grab and go but that could be a little pricey depending on what you get. I also think $60 a night to park at the hotel is a little excessive. I would expect a discounted price if you are staying more than one day. I stayed 4 days so you can do the math. You do have to pay to park almost everywhere in LA so I don't mind paying but $60 is a bit much for you to park valet at the hotel. There is no regular parking unless you can find parking on the street. The shower and toilet were very spacious which I liked. I would say they could use some of that space though the bed and have more sitting area. Rooms didn't come with a regular iron. It was a steamer. Over all great hotel and location.
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Talor, it’s wonderful to hear you had a great time at Dream Hollywood, by Hyatt. The team is pleased you found the location convenient and appreciated their friendly service. The feedback on room expectations and amenities is valued, as it helps improve guest experiences. The team hopes that the stunning views and spacious bathroom made your stay more comfortable. They're looking forward to welcoming you back for another enjoyable visit.
by A verified traveler
Posted 23 Sep 2024
Very unfriendly staff when checking in. We didn’t have a reservation and they told us that standard rooms were not available even though they were available on Expedia. We booked through Expedia which was per usual flawless. But then we waited for 20 min for someone to check us in even though there was no one in front us. They also close the rooftop pool at 6pm even though the sun is still up. Plus there is a glass wall between the shower and the bedroom that has a direct line of sight to the toilet. Only way to cover this was a sheer curtain on the bedroom side (outside of the bathroom). Let’s just say, it’s not for everyone.
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Ben, the team values feedback and aims for every guest's experience to be seamless and pleasant. It’s noted that you encountered delays during check-in and had concerns about room availability. The observation regarding the rooftop pool's hours and room design will be shared with the relevant departments for further consideration. Hope the rest of your travels are enjoyable.
by A verified traveler
Posted 23 Sep 2024
Very fun if you like to party
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Victoria, it’s great to know you had a pleasant stay at Dream Hollywood, by Hyatt. It sounds like you enjoyed the vibrant atmosphere. We look forward to welcoming you back for another enjoyable experience.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Harleen, thank you for staying with us at Dream Hollywood, by Hyatt. We're delighted you had a fantastic experience. We hope to welcome you back soon!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Erik, we are thrilled you enjoyed your stay at Dream Hollywood, by Hyatt. We hope to welcome you back soon!
