Ratings based on 980 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from massillon
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello taylor, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us with any specific feedback you'd like to share from your stay. We value all guest input and aim to continually improve our services.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Lindsey, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Roshayne,We're thrilled to hear you enjoyed your stay with us! It was a pleasure to have you as our guest, and we hope to welcome you back soon for another fantastic experience at our hotel.
by A verified traveler
Posted 29 Oct 2024
The walls looked they we’re going under construction in the hallway
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Teresa,We apologize for any inconvenience and thank you for bringing this to our attention. Our team will look into this matter to ensure a comfortable experience for our future guests. Your feedback is valuable as we continuously strive to improve our services and facilities.
by A verified traveler from Carmel
Posted 28 Oct 2024
Acceptable, for the cost they can be better.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Luis,We appreciate your feedback and will share it with our team for future improvements. Your insights are valuable in helping us enhance our guest experience.
by A verified traveler
Posted 27 Oct 2024
A little rough around the edges, do NOT like dogs in my hotel!
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Mark,We appreciate your feedback and take all guest comments seriously. Please feel free to reach out to our management team directly to discuss this matter further and address any concerns you may have.
by A verified traveler
Posted 21 Oct 2024
Property was OK for price
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello james,We appreciate your feedback and are glad you found value in our pricing. Your comments help us continue improving our services for all our guests. Thank you for staying with us and we hope to welcome you back in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Robert,We're thrilled to hear you had a great stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 15 Oct 2024
There was a disturbing chirping noise in the hallway. Roughly every few minutes and it sounds similar to a smoke alarm battery alert. I reported it at 5 pm the day of check in, but nothing was done. It made for a poor night’s sleep.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Christine, We apologize for any inconvenience caused by the noise during your stay. Our team appreciates your feedback and will address this matter for the future comfort of our guests. Feel free to reach out to our management with any further concerns.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello Susan,We are sorry to hear that your experience did not meet your expectations. Please don't hesitate to reach out to us directly with any concerns so we can address them appropriately. We hope to welcome you back in the future for an improved stay.
