Ratings based on 111 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Friendly staff.
Clean, modern, bright.
Walking distance from holetown.
Overall, a great hotel for the price point.
by A verified traveler from West Roxbury
Posted 2 Jan 2025
Nice property but it feels isolated.
Comment from Hotel Management
3 Jan 2025 by The Palms Resort Team, Hotel Management
Thank you for your review, Ricardo! We are delighted to know that you had an overall enjoyable stay with us and that you liked our property. Our serene and private setting is designed to provide a peaceful retreat during guests visit. It was a pleasure hosting and our team looks forward to welcoming you on a future stay!
by A verified traveler from La Romaine, San Fernando
Posted 31 Dec 2024
We stayed in the one bedroom apartment on the ground floor and I would say that it had all the basic amenities we needed especially travelling with a baby. However, it is a bit of a walk to the beach and supermarket etc so we ended up having to rent a car. However, we did enjoy our stay as it is in a nice quiet area. Amanda at the front desk was very helpful and assisted us with arranging the car rental.
Comment from Hotel Management
31 Dec 2024 by Magy, Hotel Management
Hi Tracy, thank you for your review! We are glad to hear that you found our room comfortable and well equipped for your stay. We do appreciate your feedback about the distance to the beach and supermarket and do understand how having a rental car would have made it more convenient for you. It is great to know that our team member was helpful and that you enjoyed the tranquility of our location. Thank you again for staying with us and we hope to welcome you back in the future!
by A verified traveler
Posted 24 Dec 2024
It's in a neighborhood, not centrally located & not near a beach. The staff is very helpful & nice.
Comment from Hotel Management
24 Dec 2024 by Magy, Hotel Management
Hi Marianne, thank you so much for your review. We are delighted to know that you enjoyed your and found our team friendly and helpful to you. Thank you again for staying with us and we are looking forward to welcoming you back!
by A verified traveler
Posted 21 Dec 2024
Dryer maching not working properly
Comment from Hotel Management
21 Dec 2024 by Magy, Hotel Management
Hi Joel, thank you for review and we hope that overall, you enjoyed your stay. We are sorry to hear about the issues you encountered with the dryer during your stay. Rest assured, we will notify our team to address and resolve any concerns. We appreciate your feedback and hope to have the opportunity to welcome you back soon!
by A verified traveler
Posted 16 Dec 2024
The Palms resort is off the main road of Sunset crest, gently nestled between Sandy lane hotel and lime grove mall. It's a 7 min walk to good coffee, the beach, food and transportation.
The check in and out process were more simple than l anticipated. Staff were courteous and friendly without being intrusive.
I love room/apt #16 where I stayed. It was clean, comfy and allowed for self catering. The bed was extremely comfortable and the dining/siting area is great for family and or friends.
I will stay again at this facilty because it affords the privacy and it is more affordable than many of the hotels in this area. However keep in mind that if you want your bed turn down at night, this is not that hotel. The Palm resort works for people like me who prefer to clean up after themselves.
Comment from Hotel Management
17 Dec 2024 by The Palms Resort Team, Hotel Management
Thank you for your review Valerie! We are delighted to hear that you enjoyed our location, the comfort of your room, and the privacy we offer. We appreciate your feedback on our self-catering approach and look forward to welcoming you back to The Palms Resort soon!
by A verified traveler
Posted 16 Dec 2024
I love the safety and quiet cosy feel
I was not aware that there could be monkeys around, was not scared just needed a heads up
Comment from Hotel Management
17 Dec 2024 by The Palms Resort Team, Hotel Management
Thank you for sharing your feedback! We are so happy to hear that you enjoyed the safety and cozy atmosphere of our property. We assure that the small monkeys are part of the natural wildlife in Barbados and are generally kept to a minimum during the day. While they can occasionally be seen outside in the early mornings, we will be sure to continue to give future guests a heads up about this unique aspect of the environment. Our team was delighted to host you and we will be sure to share your feedback. Thank you again and we look forward to welcoming you back on a future visit!
by A verified traveler
Posted 29 Nov 2024
Great location and quiet. This was a short, work related trip but enjoyed the beaches and restaurants on the weekend. We had separate work spaces and wifi connection was strong.
Comment from Hotel Management
1 Dec 2024 by The Palms Resort , Hotel Management
Hi Andrew, thank you for taking the time to leave a review and we are happy to know that overall, you enjoyed your stay with us! We are pleased to hear that you also enjoyed the convenience of our free Wi-fi in your unit. Thank you again for choosing to stay with us and we look forward to welcoming you again soon!
by A verified traveler
Posted 8 Nov 2024
Very nice accommodation. Clean and has all the amenities you need. Great pool and the staff were particularly helpful and welcoming. Only downside is that there are not many food or entertainment options within walking distance. Hire a car or download the pickup app for taxis.
Good value for money.
Comment from Hotel Management
8 Nov 2024 by Magy, Hotel Management
Hi James, Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay and found our accommodation clean and well-equipped. It’s great to know that you had a chance to relax by the pool and that our staff made a positive impression with their helpful and welcoming service.We appreciate your feedback regarding the limited food and entertainment options within walking distance. We do recommend renting a car or using a taxi service, as you mentioned, to explore nearby areas and enjoy more dining and entertainment options.Thank you again for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!
by A verified traveler
Posted 2 Nov 2024
Clean and in a good area
Comment from Hotel Management
2 Nov 2024 by Magy, Hotel Management
Hi Michael, thank you for your review. We are happy to know you loved our property and overall had an enjoyable stay. We look forward to welcoming you back again soon!
