Ratings based on 203 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Wonderful hotel and very friendly helpful team made our stay amazing and memorable
by A verified traveler
Posted 8 Nov 2024
Our room was dripping with water unless we left the a/c on 24/7 and kept the windows shut. It dried out after 3 days and we were told it was normal. Also management took around £800 from my bank account and then paid the money back when we left - they had no authority to do this and I believe it was illegal.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler from Essex
Posted 2 Nov 2024
Beautiful and scenic property with extremely friendly staff.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 11 Oct 2024
Overall a good experience..great service with dining and beach service and walkable to some beach bars/restaurants. Beautiful beach but damaged by last hurricane and needs some maintenance to resort on the outside by the beach.
Comment from Hotel Management
18 Oct 2024 by Katrina Cumberbatch, Hotel Management
Dear Robin Leigh,We appreciate you taking the time to recap your experience with us at Fairmont Royal Pavilion. We are pleased to learn that overall, you had a good experience. Please be assured that we are certainly working on restoring the beach to its former glory. We hope that once you return in the future, you can see the improvements firsthand. We hope to welcome you soon.
by A verified traveler
Posted 4 Oct 2024
Nothing unique other than its close proximity to the sea.
Comment from Hotel Management
10 Oct 2024 by Katrina Cumberbatch, Hotel Management
Dear Vere,Thank you for the feedback you have provided following your recent stay at Fairmont Royal Pavilion.We are saddened to learn that you did not have the idyllic holiday that we hope to create for our guests. If there was something specific that you would like to see improved, we would welcome your insight. We look forward to hearing from you and even welcoming you back for a better experience.
by A verified traveler
Posted 24 Sep 2024
Great place to stay.
Comment from Hotel Management
30 Sep 2024 by Katrina Cumberbatch, Hotel Management
Dear Rhoderick,Thank you for your feedback. It was a pleasure being of service to you and we hope to welcome you back in the future.
by A verified traveler from closter
Posted 4 Sep 2024
Superb view from the room and accommodating staff all around property and beach.
Needed to fix one of the ways to the beach. But the other way was fine
Comment from Hotel Management
11 Sep 2024 by Katrina Cumberbatch, Hotel Management
Dear Peter B,We very much appreciate you taking the time to share your comments. We are happy you enjoyed your stay overall and hope that on your next visit the beach will be restored to its former glory.
by A verified traveler
Posted 1 Sep 2024
Unique experience! Pleased to had a chance to enjoy my vacation there!
Comment from Hotel Management
11 Sep 2024 by Katrina Cumberbatch, Hotel Management
Dear Andrey,Thank you for your lovely comments. We indeed enjoyed having you as our guests and would welcome to opportunity to host you again.
