Ratings based on 205 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Property has only 2 very good things , very friendly and helpful staff and beautiful seaside , restaurants food quality very poor , no spa at territory , I don’t know how this hotel got so high marks, this hotel 3 plus star real level
Comment from Hotel Management
30 Dec 2024 by Katrina Cumberbatch, Hotel Management
Dear Uktam,Thank you for your candid feedback after your recent stay at our property. We are pleased to learn that all of your interactions with our team were positive, and you appreciated the beach front location. Your other point regarding the quality of food has been duly noted. While we have no spa on property, guests are able to book and enjoy spa services in the comfort of their room. We apologize if this was not offered to you as an option. We do hope however that we can welcome you back as our guest in the future.
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 15 Nov 2024
Wonderful hotel and very friendly helpful team made our stay amazing and memorable
Comment from Hotel Management
26 Nov 2024 by Katrina Cumberbatch, Hotel Management
Dear Marianne,Thank you so much for your praise extended to our team. They all truly appreciate it and will continue to strive for excellence with every engagement.It was a pleasure hosting you and we look forward to your many more visits.
by A verified traveler
Posted 8 Nov 2024
Our room was dripping with water unless we left the a/c on 24/7 and kept the windows shut. It dried out after 3 days and we were told it was normal. Also management took around £800 from my bank account and then paid the money back when we left - they had no authority to do this and I believe it was illegal.
Comment from Hotel Management
26 Nov 2024 by Katrina Cumberbatch, Hotel Management
Dear Richard,Thank you for taking the time to share your experience at Fairmont Royal Pavilion. We sincerey apologised that the circumstances as you have descrubed them were not part of the idyllic vacation you had anticipated. Please be assured that this is not our usual standard. We hope however that the other aspects of your stay on our beautiful island were satisfactory. We can assure you that we value all our guests and hope you would give us another opportunity to make your next visit to Barbados a memorable one.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Katrina Cumberbatch, Hotel Management
Dear Zoe Lynn,Thank you for rating us. We are pleased that you enjoyed your stay with us. We hope to welcome you back in the near future for an even better experience.
by A verified traveler from Essex
Posted 2 Nov 2024
Beautiful and scenic property with extremely friendly staff.
Comment from Hotel Management
26 Nov 2024 by Katrina Cumberbatch, Hotel Management
Dear Ashley Jordan,Thank you very much for your comments. We sincerely appreciated having you as our guests and would love to welcome you back!
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 11 Oct 2024
Overall a good experience..great service with dining and beach service and walkable to some beach bars/restaurants. Beautiful beach but damaged by last hurricane and needs some maintenance to resort on the outside by the beach.
Comment from Hotel Management
18 Oct 2024 by Katrina Cumberbatch, Hotel Management
Dear Robin Leigh,We appreciate you taking the time to recap your experience with us at Fairmont Royal Pavilion. We are pleased to learn that overall, you had a good experience. Please be assured that we are certainly working on restoring the beach to its former glory. We hope that once you return in the future, you can see the improvements firsthand. We hope to welcome you soon.
by A verified traveler
Posted 4 Oct 2024
Nothing unique other than its close proximity to the sea.
Comment from Hotel Management
10 Oct 2024 by Katrina Cumberbatch, Hotel Management
Dear Vere,Thank you for the feedback you have provided following your recent stay at Fairmont Royal Pavilion.We are saddened to learn that you did not have the idyllic holiday that we hope to create for our guests. If there was something specific that you would like to see improved, we would welcome your insight. We look forward to hearing from you and even welcoming you back for a better experience.
by A verified traveler
Posted 24 Sep 2024
Great place to stay.
Comment from Hotel Management
30 Sep 2024 by Katrina Cumberbatch, Hotel Management
Dear Rhoderick,Thank you for your feedback. It was a pleasure being of service to you and we hope to welcome you back in the future.
