Ratings based on 405 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Property was very quiet due to upcoming renovations over all , very nice love hearing the sound of the waves at night when you sleep.
by A verified traveler
Posted 16 May 2024
Since this is the last month of operation for the hotel before it closes for a year long renovation project we were blessed with a lot of peace and quiet. The staff, despite their pending furlough, was attentive and caring. Looking forward to the reopening in 2025. It’s a great beach location
Comment from Hotel Management
17 May 2024 by Kay, Hotel Management
Dear Rob,Thank you for choosing Colony Club.We are thrilled that you had an enjoyable stay with us. Wie look forward to welcoming you back in 2025!Sincerely,Management
by A verified traveler
Posted 29 Apr 2024
The concierge was the best.
Comment from Hotel Management
30 Apr 2024 by Kay, Hotel Management
Dear Jay,We are thrilled to have provided you with a great experience.We look forward to welcoming you again soon!SincerelyManagement
by A verified traveler
Posted 21 Apr 2024
The beach and ocean superb. Facility C-
Comment from Hotel Management
30 Apr 2024 by Kay, Hotel Management
Dear Laura,We are thrilled to have provided you with a great experience.We are delighted that you had a wonderful holiday, and you were able to enjoy the beach and facilities.We look forward to welcoming you again soon!Sincerely,Management
by A verified traveler
Posted 20 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Kay, Hotel Management
Dear Sarah,Thank you for choosing Colony Club for your stay.We look forward to hosting you again soon!Sincerely,Management
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Kay, Hotel Management
Dear Madeleine,Thank you for staying with us.It looks like your stay was less than expected. We sincerely apologize for any inconveniences caused.We look forward to seeing you again in the near future.Sincerely,Management
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Kay, Hotel Management
Dear John,We are thrilled to have provided you with a great experience.Please come again soon!Sincerely,Management
by A verified traveler
Posted 14 Mar 2024
The hotel was nice. The staff was AMAZING very nice and helpful. The value of what we paid was not what we expected. The hotel needs major updates. The bathrooms especially but otherwise the rooms are nice. But the price has to be revised because it’s very expensive compared to what you are receiving in return. Only 1 meal a day and no drinks. But because we were looking for rest and relaxation I guess it worked out.
Comment from Hotel Management
8 Apr 2024 by kay, Hotel Management
Dear Jane,Thank you for your review.We are pleased to hear that overall, you had an enjoyable stay with us.We appreciate you recognizing our staff for their exceptional service.Colony Club will be closing on June 03 to March 15th, 2025, for major refurbishments which includes upgrading the bathrooms to showers. Upgrading all public spaces, to include the gym and spa.We look forward to your return in the near future.Sincerely,Management
by A verified traveler
Posted 11 Feb 2024
What an amazing stay! Much needed when coming from NY! Staff was absolutely the best! Hate to leave!
Comment from Hotel Management
8 Apr 2024 by Kay, Hotel Management
Dear Mark,We are thrilled to have provided you with a great experience.We appreciate you recognizing our staff for their exceptional service.We look forward to welcoming you again soon!Sincerely,Management
by A verified traveler
Posted 31 Jan 2024
The shower/ bath arrangements in our room 307 were just not safe. There was also a leak in the roof of the bathroom which despite informing maintenance about no one looked at during our stay.
The hotel is closing in April for a much needed refurb so some, though not all, of the staff were certainly demotivated.
Comment from Hotel Management
31 Jan 2024 by Kay, Hotel Management
Dear Violet,Thank you for your feedback!We sincerely apologize for the inconveniences caused to you during your stay with us.We look forward to welcoming you again after our refurbishments.Sincerely,Management
