Ratings based on 955 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
We stayed in Holbrook at the La Quinta out of convenience after visiting the Petrified Forest. The hotel itself is nice, clean and the staff are friendly. There are limited options for dinner. There is a great laundromat open late (there is guest laundry at the hotel but its more expensive and 1 load at a time) and a few fast food options just up the street. The only complaint we had about our room was that it smelled musty which is a shame because its modern, nicely decorated and looks clean. Also, there is a lot of banging around in the hall by housekeeping quite early in the morning.
Comment from Hotel Management
18 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Melissa, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Leslie, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 12 Nov 2024
This is a pet friendly hotel but you wouldn’t know it, wonderfully clean and the staff is great.
Comment from Hotel Management
15 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Donna, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
by A verified traveler from van alstyne
Posted 10 Nov 2024
The side lot for trailers is very helpful
Comment from Hotel Management
15 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Kenneth, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 7 Nov 2024
The bed was very uncomfortable. They allow animals but do not have a pet area.
Comment from Hotel Management
9 Nov 2024 by Charlene Coronado, Hotel Management
Dear William, Thank you for taking the time to review your stay with us. I'm sorry that you weren't made aware of our pet area, which is located on the east side of the building. We hope to welcome you back to the hotel in the near future.
by A verified traveler from Kent
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Jacki, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 6 Nov 2024
Very clean nice place. Good breakfast. Walls are very thin, no sound deadening. Neighbors were very loud late into the night, we didn't get much sleep because of that.
Comment from Hotel Management
6 Nov 2024 by Charlene Coronado-GM, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that the walls are to thin.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Kim, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
by A verified traveler from Farmington
Posted 1 Nov 2024
M
Comment from Hotel Management
6 Nov 2024 by Charlene Coronado-GM, Hotel Management
Dear Guest. I appreciate your perfect rating our hotel. We do take pride in catering to our guests' needs the best way we can. Take care!
