Ratings based on 242 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Wonderful accommodation very close to the British Museum. Highly recommended.
1 out of 5
by A verified traveler

Posted 28 Nov 2024
The heat did not work in a premium suite. This is unacceptable.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Excellent
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Beautiful hotel in a great location!
4 out of 5
by A verified traveler from London

Posted 26 Oct 2024
The hotel was lovely, the people at check-in were amazing. So friendly and welcoming. The room was unfortunately very hot, it did cool with AC but not really enough, especially the bathroom. Also, and I realise this is very specific, but at night the room wasn’t dark. There are many lights, little ones near the electrical sockets and a bright flashing light behind the television. I would have raised this at checkout but the reception team in the morning were not logged on or ready to process my departure. A significant contrast to the reception team the afternoon before. Lots of good points at this hotel, but for the price, a few points that disappointed us and let it down.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2024
5 out of 5
by A verified traveler

Excellent

Posted 14 Sep 2024 on Hotels
Great hotel and only a 30 second walk from the tube station. Staff are very attentive, the coffee is excellent, rooms are great, the bed and pillows are some of the most comfortable I've ever had. We'll definitely stay here again.
Comment from Hotel Management
23 Sep 2024 by Author, Hotel Management
Dear Trevor Hannah, Thank you for taking the time to complete the survey about your stay at L'oscar London. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at L'oscar London again soon! Kind regards, Ryan Frise - General Manager
4 out of 5
by A verified traveler from Rockville

Posted 7 Sep 2024
It was a mixture bag. Food was mediocre. The room was quite nice. Extra points for bath tub. The staff is overly solicitous to the point of irritating. The hotel is heavily perfumed which is bothersome to an asthmatic. Would not go back for the price
5 out of 5
by A verified traveler

Just perfect!

Posted 3 Sep 2024 on Hotels
An impeccable experience. We adore this hotel!
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Beautiful hotel. Very clean and opulent. The staff were all very friendly and attentive. Glass of champagne on arrival which was delicious and special pastries and fruit to celebrate our anniversary. The only downside was the discretionary service charge which seemed rather steep on checking out.
Comment from Hotel Management
12 Sep 2024 by Author, Hotel Management
Dear Beverley Taylor, Thank you for taking the time to complete the survey about your stay at L'oscar London. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at L'oscar London again soon! Kind regards, Ryan Frise - General Manager
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