Ratings based on 967 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Excellent service, was able to access room early which was a great bonus. Complimentary hot drinks, inviting rooms- great place for a weekend away
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2024
3 out of 5
by A verified traveler

Posted 1 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Sam , Hotel Management
Thank you for your review, we hope to see you again soon.CQ CGH Team
1 out of 5
by A verified traveler

Posted 28 Nov 2024
The gentleman that checked us in was lovely and accommodating. What I didn’t like was the rooms are really dated and does not look like the pictures. The breakfast was terrible, hardly any food, I had to say to the manager that there was no food and then 25 mins later they brought out beans which was cold and then later brought out eggs. Just didn’t make sense at all!!!!! So I would avoid breakfast
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sam , Hotel Management
Thank you for your review, we hope to see you again soon.CQ CGH Team
5 out of 5
by A verified traveler

Posted 17 Nov 2024
I have stayed at this hotel a few times now and even brought my family there to stay. There is nowhere else I will stay when in London now. It’s fantastic
Comment from Hotel Management
27 Nov 2024 by Sam, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler from Ottawa

Posted 12 Nov 2024
Easy reach of Covent Garden, Theatre district and British Museum.
Comment from Hotel Management
13 Nov 2024 by CQ TEAM, Hotel Management
thank you for your feedback. we really appreciated.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by CQ TEAM, Hotel Management
Thank you for your feed back. We really appreciated.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by CQ TEAM, Hotel Management
We appreciate your feedback. Thank you.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Friendly and clean. Able to check in early as we arrived 1 hour before check in tome
Comment from Hotel Management
5 Nov 2024 by Sam , Hotel Management
Thank you for your review, we hope to see you again soon.CQ CGH Team