Ratings based on 217 Verified Reviews

4.1 out of 5
66% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jul 2024
Great with 3 people
Comment from Hotel Management
16 Jul 2024 by WEBマーケティング担当, Hotel Management
Daniel様先日はグランドメルキュール八ヶ岳リゾート&スパをご利用いただきまして、誠にありがとうございます。また、ご評価を投稿いただきましたことに、厚く御礼申し上げます。またのご利用をスタッフ一同心よりお待ちしております。グランドメルユール八ヶ岳リゾート&スパWEBマーケティング担当
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023 on Orbitz
5 out of 5
by A verified traveler

great performance for the price

Posted 14 Nov 2023 on Hotels
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2021
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2020
5 out of 5
by A verified traveler

Great breakfast

Posted 22 Feb 2020 on Hotels
We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
5 out of 5
by A verified traveler

Nice environment

Posted 15 Jan 2020 on Hotels
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
4 out of 5
by A verified traveler

Posted 30 Dec 2019 on Hotels
We a nice and pleasant stay. Thank you.
5 out of 5
by A verified traveler from New Hampshire

Posted 23 Jul 2018
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.