Ratings based on 562 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Property was well maintained.
Comment from Hotel Management
11 Jan 2025 by Front Office Manager, Hotel Management
Dear Tim,We are delighted to know that you had a wonderful stay. Your support is highly appreciated and your compliments are the biggest reward to our team.Thank you for sharing such a motivational review. It was our great pleasure to be at your service and we all look forward to welcoming you back in the nearest future.Sincerely,Ms.Jane (AGM)
by A verified traveler
Posted 4 Jan 2025
Great room, friendly staff, great location
Comment from Hotel Management
5 Jan 2025 by Front Office Manager, Hotel Management
Dear Suzanne,Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An. Best regards,Ms.Jane (AGM)
by A verified traveler from Las vegas
Posted 26 Dec 2024
Beautiful hotel within easy walking of everything. Great breakfast. Great staff.
Comment from Hotel Management
27 Dec 2024 by Front Office Manager, Hotel Management
Dear Mehmet,Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.Best regards,Ms.Jane (AGM)
by A verified traveler
Posted 19 Dec 2024
Excellent customer service ( thanks to Tapie and Sophia Hiep). Delicious breakfast. Beautiful rooms. Thank you for creating our memorable trip to hoi An.
Comment from Hotel Management
25 Dec 2024 by Front Office Manager, Hotel Management
Dear Christine,Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.Best regards,Ms.Jane (AGM)
by A verified traveler from Calgary
Posted 9 Dec 2024
very good
Comment from Hotel Management
11 Dec 2024 by Jane. Ms ( Front Office Manager), Hotel Management
Dear Arnold, Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An. Best regards,Jane (FOM)
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Jane. Ms ( Front Office Manager), Hotel Management
Dear James,We are delighted to know that you had a wonderful stay. Your support is highly appreciated and your compliments are the biggest reward to our team.Thank you for sharing such a motivational review. It was our great pleasure to be at your service and we all look forward to welcoming you back in the nearest future.Sincerely,Jane (AGM)
by A verified traveler from calne
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Jane. Ms ( Front Office Manager), Hotel Management
Dear Jan,Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.Best regards,Jane (FOM)
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Jane. Ms ( Front Office Manager), Hotel Management
Dear Alvin,Thank you very much for your excellent review.We are glad that you’ve enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff at the hotel.We love to welcome you back in the future.Best regards,Jane (FOM)
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Front Office Manager, Hotel Management
Dear Ben,Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.Best regards,Jane (FOM)
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Jane. Ms ( Front Office Manager), Hotel Management
Dear Nicola,Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.Best regards,Jane (FOM)
