Ratings based on 1,599 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Great location near to everything
Comment from Hotel Management
20 Nov 2024 by Elijah, Acting Guest Services Manger , Hotel Management
Dear Diane, Thank you for staying with us at Somerset on the Pier. It was a pleasure to have you here with us. I am delighted to hear that you enjoyed our location. Kind regards,
by A verified traveler
Posted 18 Nov 2024
Good Place
Comment from Hotel Management
18 Nov 2024 by Jane-Victoria - Guest Services Manager, Hotel Management
Dear Chun Ming, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We hope to see you soon again in Hobart! Kindest regards,
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Jane-Victoria - Guest Service Manager, Hotel Management
Dear Michelle,Thank you for your amazing feedback. We hope to see you soon again in Hobart!Kindest regards,
by A verified traveler
Posted 10 Nov 2024
Room service is very minimal for each day. Only sheets were changed. we did 4 nights with kids and it was very hard to keep the apartment clean without the cleaning items available. For example vacuum would have been great or something to wipe things down if room service don’t do this.
Comment from Hotel Management
13 Nov 2024 by Elijah, Acting Guest Services Manager , Hotel Management
Dear Bashae, Thank you for staying with us at Somerset on the Pier. It was a pleasure to have you here with us. During our housekeeping service we replenish amenities, empty the rubbish, make the bed, change the towels and run the dishwasher as well as do a quick wipe down in the kitchen and bathroom as needed. During a full service (every third day) we additionally change the sheets and pillowcases, vacuum, mop and give the wet areas a clean. We have a guest services officer onsite at all times to assist with additional cleaning requests. We hope you enjoyed your time in Hobart! Kind regards,
by A verified traveler
Posted 9 Nov 2024
Great view and location
Comment from Hotel Management
13 Nov 2024 by Elijah, Acting Guest Services Manager , Hotel Management
Dear Andrew, Thank you for staying with us t Somerset on the Pier. It was a pleasure to have you here with us. I am delighted to hear you enjoyed the view and our location! We hope you enjoyed your time in Hobart! Kind regards,
by A verified traveler from na
Posted 4 Nov 2024
Somerset accommodation was lovely
Comment from Hotel Management
4 Nov 2024 by Elijah, Acting Guest Services Manger , Hotel Management
Dear houda, Thank you for staying with us at Somerset on the Pier, it was a pleasure to have you. Thank you for taking the time to provide feedback and for rating us so highly! We hope you enjoyed your time in Hobart! Kind regards,
by A verified traveler
Posted 30 Oct 2024
Great location and staff. Rooms comfortable but a little tired and dated. Lovely to have a balcony.
Comment from Hotel Management
4 Nov 2024 by Elijah, Acting Guest Services Manger , Hotel Management
Dear Sasha, Thank you for staying with us at Somerset on the Pier. It was a pleasure to have you here with us. I am delighted to hear that you enjoyed the location, views and staff. We hope to see you again someday! Kind regards,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Elijah, Acting Guest Services Manger , Hotel Management
Dear Dierdree, Thank you for staying with us at Somerset on The Pier and for rating us 5 out of 5! It was a pleasure to have you here with us. Kind regards,
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Elijah, Acting Guest Services Manager, Hotel Management
Dear Katrina, Thank you for staying with us at Somerset on the Pier. It was a pleasure to have you. Thank you for taking the time to leave a review and for rating us 4 out of 5! We hope you enjoyed your time in Hobart.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Elijah, Acting Guest Services Manager, Hotel Management
Dear Steven, Thank you for staying with us at Somerset on the Pier. It was a pleasure to have you here with us. Kind regards,
