Ratings based on 460 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Convenient location to everything. Check-in/check-out was a breeze with helpful and friendly staff.
Comment from Hotel Management
21 Nov 2024 by TIN, Hotel Management
Dear Karen,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and that your check-in and check-out experience was smooth and easy. It’s great to know that our team made a positive impression with their helpful and friendly service.We hope to welcome you back soon for another great stay!
by A verified traveler from Balmain
Posted 9 Nov 2024
No secure parking. No air con - only a centralised heating. Old, run down
Comment from Hotel Management
10 Nov 2024 by TIN, Hotel Management
Dear Justin,Thank you for taking the time to share your feedback. We’re glad you enjoyed the helpful service and the nearby dining options. Just to clarify, we do offer secure on-site parking, which is available for 28 per night. As we are the only hotel in the area with on-site parking, spaces are limited to 40 slots, so we recommend guests book in advance to ensure a spot.We also appreciate your comments about the air conditioning and room condition. We're actively working on improvements to enhance the comfort of our rooms. We hope to have the opportunity to welcome you back and provide a more enjoyable stay next time.Regards,Team Allurity Hotel
by A verified traveler
Posted 22 Oct 2024
The location is perfect & it’s a good price with everything you need
Comment from Hotel Management
26 Oct 2024 by TIN, Hotel Management
Dear Labiba,Thank you for your fantastic 5/5 review! We’re delighted to hear that you found our location perfect and that you were pleased with the value and amenities we offer.Your positive feedback means a lot to us, and we look forward to welcoming you back on your next visit!Best regards,Allurity Hotel
by A verified traveler
Posted 18 Oct 2024
Friendly and helpfull staf
Comment from Hotel Management
20 Oct 2024 by TIN, Hotel Management
Dear Mario,Thank you for your feedback! We're glad to hear you found our staff friendly and helpful. We appreciate your support and look forward to welcoming you back!
by A verified traveler
Posted 8 Oct 2024
Toilet basin mix need to clean as dirty .
Comment from Hotel Management
12 Oct 2024 by TIN, Hotel Management
Dear Michael, Thank you for bringing this to our attention. I sincerely apologize for the cleanliness issue with the toilet basin. We strive to maintain high standards, and I’m sorry we fell short during your stay.I will ensure our housekeeping team addresses this issue immediately to prevent it from happening again. Your feedback is invaluable in helping us improve.If there’s anything else we can do to enhance your experience, please let us know.
by A verified traveler
Posted 20 Aug 2024 on Lastminute
No frills. Friendly helpful accommodating staff. Great location to shops eateries and local tourist sites.
Comment from Hotel Management
26 Sep 2024 by TIN, Hotel Management
Dear Angela,Thank you for your feedback! We’re glad to hear that you found our staff friendly and accommodating, and that you enjoyed our great location near shops and local attractions. We appreciate your support and hope to welcome you back soon!
by A verified traveler
Posted 9 Aug 2024 on Wotif
Convenient position with a great pub directly across the road.
Comment from Hotel Management
26 Sep 2024 by TIN, Hotel Management
Dear Alison,Thank you for your feedback! We’re delighted to hear you enjoyed our convenient location and the nearby pub. We hope to welcome you back for another great stay soon!
by A verified traveler
Posted 26 Jul 2024 on Wotif
Very easy to get everywhere and a great room with a great layout and good veiws from the windows clean quit and value for money i would stay again.
Comment from Hotel Management
26 Sep 2024 by TIN, Hotel Management
Dear Sarah,Thank you for your wonderful feedback! We’re thrilled to hear you found our location convenient and enjoyed the room layout and views. It’s great to know you appreciated the cleanliness and value for money. We look forward to welcoming you back for another stay!
by A verified traveler
Posted 20 Jul 2024 on Wotif
Comment from Hotel Management
26 Sep 2024 by TIN, Hotel Management
Dear Jac,Thank you so much for your amazing 5/5 review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 20 Jul 2024 on Wotif
The rooms weren’t really anything like the photos online. Every time I tried ringing the hotel, it rang out and I heard several other people complaining about the same issue. Probably wouldn’t stay again.
Comment from Hotel Management
22 Jul 2024 by Team Allurity , Hotel Management
Greetings Sarah the Hotel Manager has looked into this further, as we take training and feedback serious, we apologise for any inconvenience caused, Sarah will be in-contact with you as we do hope to see you again.
