Ratings based on 28 Verified Reviews

3.9 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Lynnwood

Posted 23 Sep 2024
Location
5 out of 5
by A verified traveler

Posted 10 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Nguyễn Thanh Tuấn, Mr. Giám đốc Khách sạn , Hotel Management
Kính gửi Quý khách, Thay mặt khách sạn Mường Thanh Grand Hà Nội, chúng tôi xin gửi lời chào nồng nhiệt nhất đến Quý khách. Cảm ơn Quý khách rất nhiều vì đã lựa chọn khách sạn Mường Thanh Grand Hà Nội và cảm ơn vì đã đánh giá tốt về khách sạn và CBNV của khách sạn. Chúng tôi mong sẽ sớm được phục vụ Quý khách trong những lần tiếp theo quý khách ghé thăm khách sạn. Chúc Quý khách một ngày tốt lành! Nguyễn Thanh Tuấn, Mr. Giám đốc Khách sạn
5 out of 5
by A verified traveler

Posted 10 Jul 2024
Rất hài lòng với ks. Nv ks hỗ trợ tuyệt vời, đặc biệt cám on bạn An lễ tân nhé
Comment from Hotel Management
13 Jul 2024 by Nguyễn Thanh Tuấn, Mr. - Giám đốc Khách sạn, Hotel Management
Kính gửi Quý khách,Thay mặt khách sạn Mường Thanh Grand Hà Nội, chúng tôi xin gửi lời chào nồng nhiệt nhất đến Quý khách.Cảm ơn Quý khách rất nhiều vì đã lựa chọn khách sạn Mường Thanh Grand Hà Nội và cảm ơn vì đã đánh giá tốt về khách sạn và CBNV của khách sạn. Chúng tôi mong muốn sớm được đón tiếp và phục vụ Quý khách trong những lần đặt phòng tiếp theo. Chúc Quý khách một ngày tốt lành!Nguyễn Thanh Tuấn, Mr.Giám đốc Khách sạn
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Nhân viên lễ tân 10 điểm, em trang lễ tân luôn hỗ trợ tôi trong những lần tôi cần giúp. Cảm ơn!
Comment from Hotel Management
17 Jun 2024 by Nguyễn Thanh Tuấn, Mr. - Giám đốc Khách sạn, Hotel Management
Kính gửi Quý khách,Thay mặt khách sạn Mường Thanh Grand Hà Nội, chúng tôi xin gửi lời chào nồng nhiệt nhất đến Quý khách.Cảm ơn Quý khách rất nhiều vì đã lựa chọn khách sạn Mường Thanh Grand Hà Nội và cảm ơn vì đã đánh giá về khách sạn. Chúng tôi mong muốn sớm được đón tiếp và phục vụ Quý khách tốt hơn trong thời gian tới. Chúc Quý khách một ngày tốt lành!Nguyễn Thanh Tuấn, Mr.Giám đốc Khách sạn
4 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Mr.Nguyen Thanh Tuan - General Manager, Hotel Management
Dear Sir/Madam,On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you.Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good score. We hope to serve you better in the next time. Wish you have a nice day!Nguyen Thanh Tuan, Mr.General Manager
5 out of 5
by A verified traveler

Luxury comfortable stay

Posted 19 Feb 2024 on Hotels
Feels like luxury for sure. Really big sized rooms, comfy bed - had an amazing sleep. Breakfast was good - nothing amazing but definitely fine enough. Didn’t use the facilities (gym and pool) but looked lovely. Really nice and clean room, lovely bathroom and a tub!
Comment from Hotel Management
19 Feb 2024 by Mr.Nguyen Thanh Tuan - General Manager, Hotel Management
Dear Ms. Rebecca,On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you.Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good commentation. We hope to serve you better in the next time. Wish you have a nice day!Nguyen Thanh Tuan, Mr.General Manager
5 out of 5
by A verified traveler

Posted 10 Feb 2024
location
Comment from Hotel Management
19 Feb 2024 by Mr. Nguyen Thanh Tuan - General Manager, Hotel Management
Dear Mr. Victor,On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you.Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your commentation. We hope to serve you better in the next time. Wish you have a nice day!Nguyen Thanh Tuan, Mr.General Manager
5 out of 5
by A verified traveler

Posted 3 Feb 2024
Comment from Hotel Management
19 Feb 2024 by Mr. Nguyen Thanh Tuan - GM, Hotel Management
Dear Mr. Tien,On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you.Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your commentation. We hope to serve you better in the next time. Wish you have a nice day!Nguyen Thanh Tuan, Mr.General Manager
5 out of 5
by A verified traveler

Posted 21 Dec 2023
Comment from Hotel Management
22 Dec 2023 by Mr.Nguyen Thanh Tuan - General Manager, Hotel Management
Dear Mr. Robert,On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you.Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good commentation. We hope to welcome and serve you next time. Wish you have a nice day!Nguyen Thanh Tuan, Mr.General Manager
4 out of 5
by A verified traveler

Posted 15 Nov 2023
Comment from Hotel Management
11 Dec 2023 by Nguyen Thanh Tuan, Hotel Management
Dear Sir/Madam,On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you.Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your commentation. Based on your evaluation, we will improve the service to serve you better in the next time. Wish you have a nice day!Nguyen Thanh Tuan,General Manager
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