Ratings based on 15 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
We love how accommodating the people in the hotel. They helped us a lot starting with the airport pickup, their recommendations for food, and they even assist you with tours. The room is clean and very cozy
by A verified traveler
Posted 26 Sep 2024
I loved the property because it was very neat and the staff were amazing. Trust me you will get your money’s worth. It is centrally located in the city with good restaurants and buzzing atmosphere.
by A verified traveler
Posted 26 Sep 2024
The staff were really good at helping with everything, both onward transport, we got help with, among other things, a bus ticket onward from Hanoi. They were also helpful with experiences in and around the city. Really friendly and welcoming :)) It was very well located and within walking distance of almost everything.
by A verified traveler
Posted 26 Sep 2024
Our room really worked for us. Great location in the heart of Hanoi. Very comfortable at a great price. Staff arrange a txi to the airport for a very reasonable price.
by A verified traveler
Posted 21 Sep 2024
Absolutely amazing hotel, clean spacious rooms, amazing cleaning service. Staff were very friendly, always greeting me with a smile, holding doors open, asking me if there was anything they could help me with. The service was exceptional. The hotel is in a very good location, in the Centre of Hanoi, with all attractions in walking distance. I was so impressed that I wanted to extend my stay by another few nights, however there were no more rooms available as the hotel is clearly popular due to it being so amazing! Thank you to all of the staff for making me feel so welcome during my stay :)
by A verified traveler
Posted 21 Sep 2024
The room is very quiet
The front desk is very professional and the service is very friendly, perfectly solving guests' problems
by A verified traveler
Posted 20 Sep 2024
A compact hotel located in the city centre within walking distance of attractions and cafes and restaurants to choose from. Fabulous, helpful, unobtrusive staff. If there are any problems they resolve them very quickly.
by A verified traveler
Posted 20 Sep 2024
Location, very close to restaurants, shopping, excellent coffee shops in the area and very close to the Great Lake. For the price it’s hard to find bett
by A verified traveler
Posted 19 Sep 2024
The hotel was very comfortable, the hotel manager was a life saver for us, when it comes to book all our tour through out the whole Vietnam! Glad we choose this hotel. Highly recommend this hotel!
by A verified traveler
Posted 18 Sep 2024
The staff was really nice. Louis, Audrey, Vanessa and Tom were exceptional. Thanks for the help!
