Ratings based on 411 Verified Reviews

4.5 out of 5
85% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Nov 2024
The staff are extremely helpful and friendly. The room is huge and very clean.
5 out of 5
by A verified traveler from Montreal

Posted 20 Oct 2024
Excellent experience staying at Eclipse Legend Hotel. The entire staff is professional and kind, especially the evening personnel. He helped me in planning my trips to Ha long Bay and Ninh Binh and was very helpful and kind. Definitely coming back. Thank you!!!
Comment from Hotel Management
27 Nov 2024 by Jean Nasri, Hotel Management
Dear Mr Jean Nasri,Thank you for your wonderful feedback ! All our staff are really happy as your beautiful words about us!We would love to meet you again in our hotel next time !Take care and have a great day !Best regards,Hotel manager,Rose Nguyen/Ms
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
4 out of 5
by A verified traveler

Posted 16 May 2024
Has everything you need for a short stay and great value for money...the staff were terrific.
4 out of 5
by A verified traveler

La réception!

Posted 11 May 2024 on Hotels
L’accueil est incroyable, ils viennent nous ouvrir la porte chaque fois qu’on arrive à l’hôtel et s’informe de notre journée. Ils nous ont aussi aidé avec un souci de transport.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 25 Dec 2023 on Hotels
Hi recommended hotel, very comfortable and valuable. We had a great time at the hotel, just a bit pity that we couldn’t stay more due to the rooms are fully booked. We will be back in the future for sure.
5 out of 5
by A verified traveler

Hanoi 2023

Posted 12 Sep 2023 on Hotels
Excellent service, super friendly staff. Room was clean and comfortable (beds are firm which is normal in Asia). Great location in the old part of the city to explore on foot
Comment from Hotel Management
27 Nov 2024 by Andrew Sutton, Hotel Management
Dear Mr Andrew Sutton,Thank you for your wonderful feedback !All our staff are really happy as your beautiful words about us!We would love to meet you again in our hotel next time !Take care and have a great day !Best regards,Hotel manager,Rose Nguyen/Ms
5 out of 5
by A verified traveler

Posted 25 Apr 2023
Staff were fantastic and couldn't do enough to help me book trips, get taxis etc The location is great for getting picked up for trips, loads of restaurants around for food and near alot of great things to see
Comment from Hotel Management
27 Apr 2023 by Thank you for your review , Hotel Management
Dear Mr Donnacha,Thank you for your wonderful feedback !All our staff are really happy as your beautiful words about us!We would love to meet you again in our hotel next time !Take care and have a great day !Best regards,Hotel manager,Rose Nguyen/Ms