Ratings based on 62 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rancho Cordova
Posted 3 Jul 2024
Surprisingly, we were the only couple at their hotel during peak lotus bloom season. The restaurants, bars and shops were empty at night. They planned to be lively at night, but no one was there during our stays. The price of this hotel is quite high when comparing to the price of other hotels in the area.
by A verified traveler
Posted 11 Jan 2024
It is not worth it to stay here over night. Should have done a day trip from Ha Noi only
by A verified traveler
Posted 29 Nov 2023
by A verified traveler
Posted 20 Nov 2023 on Ebookers
by A verified traveler
Posted 21 Nov 2022
The property used false photographs to portray itself. In reality, there was nothing "eco" in the lodge: it was in the middle of a very busy tourist spot, and literally, hundreds of people were traipsing thru the property throughout the day. The property's multiple restaurants played very loud music or screamed karaoke so you got headacke just being in the room, with doors and windows closed. Parking was another nightmare since there were dozens of busses and other cars trying to fit into a tiny parking lot. The area, while potentially beautiful, was poorly maintained. The rooms were half the size as they appeared in the photo - one person could barely walk without hitting the furniture. Despite large windows, we had to keep curtains closed because the lodges were set very close to busy pathways full of loud tourists
by A verified traveler
Posted 8 Aug 2020 on Hotels
💕 love to stay in here
by A verified traveler from Hong Kong
Posted 30 Jan 2020
Review
The hotel's selling point is obviously the access to the caves and dragon mountain any time you want. It's not so pleasant however if you go during a big Vietnamese holiday. Local tourists and students trash the area and even attempted to come into our room. If it's low season, it should be tranquil. Having said that, the rooms aren't the cleanest even if housekeeping tried. It's a matter of updating. We were advised to slam the door shut for locking as the only way. The restaurant on site served dishes that tasted like a balloon. The dishes they advertised such as the set wasn't available, and neither was the simple pho bo. They were the more affordable ones as well, so go figure. It also gave us food poisoning which the manager never commented on. So we paid to get sick was his principle. No apologies. They sent breakfast on the go as a gesture but we gave those to the driver instead as they weren't food easily consumed in a car, and it's still food from their restaurant! About airport transfer - they only gave us the most expensive option and the prices changed when my husband and I called in turns to confirm. Later, we found a much cheaper option they had. 2 car changes turned out to be 3. The receptionist failed to pick up for a whole day too. From hindsight, this place is about the scenary, not the service. It doesn't look like management invested in the property anymore, not even on amenities. It's best to stay elsewhere with ethics, and buy the ticket
by A verified traveler
Posted 13 May 2019
While the location is prime and beautiful the hotel is severely lacking. The staff was meh at best, but polite so no issues there. Like others have noted there is a lot of construction, but nothing finished so it appears to be a hot mess. We skipped eating at the hotel from reading reviews prior to our arrival and ate at the first restaurant on our left as you come in from the main road called (.... something on the lake). It was good so eat there. Our room was small but not horrid and you can hear everything your neighbors say if you stand in the bathroom which can be amusing and annoying. We liked the idea of FREE entrance to the main attraction but just pay the entrance fee and stay else where.
by A verified traveler from Puerto Rico
Posted 12 Apr 2019
Mua Cave Ecolodge is a great place to stay if you want to relax and connect with nature. The area is beautiful and it was great to be able to access the dragon Mountain anytime without charge. There isn’t much restaurants or shops around since it stands on a remote area but you can easily get to Tam Coc downtown in about 5 min by motorbike.
by A verified traveler
Nice location
Posted 19 Feb 2019 on HotelsYou wont get a better location in Tam Coc - stunning area. Loads of tourist but its easy to see why, generally staff were friendly. The rooms do however need renovation and freshening up, as they are quite dated and aged. Apart from this, it was a nice relaxing stay.
