Ratings based on 22 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nussloch
Posted 17 Nov 2024
by A verified traveler from Cramlington
Posted 2 Nov 2024
This is our third visit to Ninh Binh, but our first stay at the Lalita Boutique Hotel. Wish we had booked this hotel on the last two visits. The hotel and especially the staff were fantastic. The room was large, modern and comfortable. It's a little of a walking distance to the centre of Tam Coc, but an easy walk, plus the benefits of restaurants and coffee shops on the way. You can get the free bikes from the hotel, but we enjoyed the walk. Nearby there are restaurants within five minutes from the hotel. Would I recommend this hotel. It's a definite yes, that is because of the staff, as we could not fault them. We'll done Lalita Boutique Hotel.
by A verified traveler
Posted 31 Oct 2024
We loved our stay at the Lalita Boutique Hotel. It was central to all of the activities we wanted to do and the staff were very friendly and welcoming. We would highly recommend!
by A verified traveler
Posted 26 Sep 2024
Great photos of the amenities but condition is run down and outdated. Faucets rusted, toilet cracked, towel faded, bathroom odor, door broken, urinated odor around the lobby area. This hotel need major maintenance service to keep up the condition. The area is a little bit outside of the city center of Ninh Binh so it is a bit quiet and limited food access. Staffs are super friendly, nice, and willing to help. The breakfast is good and options even if it is a small hotel
Comment from Hotel Management
21 Oct 2024 by Jade ( Ms ), Hotel Management
Thank you for sharing your valuable review with us.
by A verified traveler
Posted 20 Aug 2024
The staffs were wonderful and the location was great!
Comment from Hotel Management
16 Sep 2024 by Jade ( Ms ), Hotel Management
thank you so much for your review
by A verified traveler
Posted 14 Jun 2024
Excellent hotel, with superb staff. The rooms are lovely, clean and comfortable with good facilities. Food is lovely and breakfast is full and varied suiting all palates. Cant recommend highly enough.
by A verified traveler
Posted 4 May 2024
The restaurant served good food and staffs are veey friendly. The only concern will be the noise from next door. My sister's room was block out 3 to 4 times in the night, and eventually the staff brought in the fan. Rather unpleasant experience. Hopefully the hotel should look into this, maybe the maintenance issue.
Comment from Hotel Management
9 May 2024 by Jade Ms , Hotel Management
Thank you for your reviews
by A verified traveler
Posted 25 Mar 2024
Great hotel, free bikes to get around Ninh Binh, let us check in early, great breakfast.
Comment from Hotel Management
9 May 2024 by Jade Ms , Hotel Management
Thank you for your reviews
by A verified traveler
Posted 5 Dec 2023
Had a wonderful experience from start to finish. I'd specified in my email prior to arrival that my dad couldn't make it as he was unwell and Jade actually remembered and asked about him when we arrived, something I greatly appreciated and was touched by.
The rooms were lovely and a great space to unwind and relax. The staff were helpful in highlighting the different tourist spots we could visit, allowing us to plan the various ways we could spend our time in Ninh Binh.
My mum didn't join us on some days, preferring to relax in the hotel and I was delighted to realise that she had a lovely time interacting with and making friends with the staff. Everyone made her feel at home which, in turn, allowed my husband and I to feel at ease when she decided to stay behind.
The breakfast, lunch and dinner were great too. The food here is wonderful and I loved that they had pho for breakfast. Had it daily, lol.
We also went for massages. Tried the Swedish and Vietnamese massages. Both were different - one relaxing and one energising.
Ninh Binh is also a lovely place and I hope I can come back again. If I do, I'll come back to Lalita for sure haha.
Comment from Hotel Management
9 Dec 2023 by Jade , Hotel Management
Dear Ms GayathriiWarm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Nothing can be more gratifying than the gentle appreciation from our guests. I can assure that your words wil be shared with all employees to insprire them to continue to provide an excellent services to future guests. We look forward to the pleasure of welcome you back. SincerelyJade – Customer Service Manager
by A verified traveler from Brooklyn
Posted 30 Nov 2023
Lalita is a very nice property with awesome staff. Breakfast buffet is plentiful and served on the rooftop. Facilities are very nice with pool upstairs, spa and sauna downstairs. The room we had was spacious. When we left, the staff asked us for recommendations to improve and I was struggling at first. Then when we departed, I thought to tell them the water pressure for the shower is a little low and that they could use more American stations on the TV - both minor things. Easy to get Grab (their version of Uber) to go see sites in Tam Coc. We would stay here again.
Comment from Hotel Management
9 Dec 2023 by Jade, Hotel Management
Dear Stephen, Warm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and taking the time to share your rating with us on Expedia. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff , spa, food were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Your kind words will be shared with our colleagues , as it gives us the opportunity to gratulate the whole team in upholding the highest standard of our services.It would be a pleasure to host you again. SincerelyJade – Customer Service Manager
