Ratings based on 60 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The only positives about this place are the areas (Korea-town) around it being walkable, and cleaner than the city center. We booked the standard room, and it was terrible. We were at the top floor at the peak of the building's roof. I'm not even avg American height and my head was touching the ceiling, especially in the shower. We asked the front counter if we could switch to another room that I wouldn't hit my head. After given excuses we were fed up & were about to book another across the street. Only then were we offered an upgraded room.
We were given unclear details about laundry, so when I use their washer/dryer (self-serve for me) I was charged $8 USD at check-out. There are so many better options all around. Avoid this location!
Comment from Hotel Management
19 Nov 2024 by Vien Dong Hotel, Hotel Management
You booked a standard room, it was too small for your body, you were uncomfortable, the hotel was upgraded you to a VIP suite without any additional charges. You wanted to do laundry, the counter man said it was 10,000 VND/piece, you were ok and wanted to do it by yourself. You washed 1 machine with about 30 pieces, the hotel only charged you 200,000 VND for all, you were uncomfortable and wanted it to be free??Thank you for your honest reviewHope next time you choose the right room type and price so you can get the whole thing for free
by A verified traveler from DUARTE
Posted 27 Mar 2024 on Orbitz
Very professional and courteous staff
Comment from Hotel Management
9 May 2024 by Vien Dong Hotel, Hotel Management
Thank you so much
by A verified traveler
Posted 11 Mar 2019 on Hotels
Comment from Hotel Management
15 Mar 2019 by Mr.Trung, Hotel Management
Thank you so much,sir.
We hope to meeting you in the next time
by A verified traveler
Posted 12 Nov 2018 on Hotels
Breakfirst was not so bad also service is not so bad.
Location is little bit bad.
That is on the center of korean town
If you are korean location will be perfect.
If you are not. it will be difficult to find fancy restaurant for dinner.
Comment from Hotel Management
14 Nov 2018 by Vien Dong Hotel, Hotel Management
Thank you for your sincere comment,
We hope to greeting and service you onme more time
by Raymond Poh
Value for money, still a lot of area need to impro
Posted 17 Jul 2017 on HotelsThis hotel located in D7. Which call as korean town. A lot of Korean restaurants and pubs around. I book 3 rooms for me and my 2 friends. During check in then we realize we stay separately. Not in the same block. The hotel couldn't arrange us to stay at the same block. Which made me don't feel good with the arrangements. While is only 2 nights stay. Just to accept it. Breakfast is ok to me cook to order. Hotel room is big or maybe too big. But I don't need such a big space. All things are a bit run down. Overall still ok for short stay.
Comment from Hotel Management
6 Aug 2017
We are sorry about that, This time we have so many customers so we can set up room for you together. We hope to the next time we can service you one more time better. Thank you sir/madam.
by A verified traveler
Posted 17 May 2017 on Hotels
Comment from Hotel Management
28 May 2017
Thank you sir, madam.
We hope to service you in the next time.
by A verified traveler from Nguyen
good comfort stay
Posted 26 Nov 2016 on Hotelsaverage
Comment from Hotel Management
11 Dec 2016 by General Manager, Hotel Management
Thank you so much sir, madam. We hope to service you and your friend in next time
by A verified traveler
Posted 17 Nov 2016 on Hotels
Comment from Hotel Management
27 Nov 2016 by General Manager, Hotel Management
Thank you so much, We want to serviced you in next time
by A verified traveler
Convenient for shopping and meals
Posted 13 Nov 2016 on HotelsOverall It was OK. If you are a Korean, it seemed to incur more favour by the Koreans since the surrounding has that feel. A LITTLE Korea. So king is an issue with us who do not smoke, hard to enjoy your meals out front when plenty of them all around you.
Comment from Hotel Management
27 Nov 2016 by General Manager, Hotel Management
Thank you so much, We hope to serviced you next time!
by A verified traveler
Posted 5 Oct 2016 on Hotels
Comment from Hotel Management
11 Dec 2016 by General Manager, Hotel Management
Thank you to stay in my hotel, we hope service you in the next time
