Ratings based on 52 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Boston
Posted 1 Dec 2024
Convenient location
Comment from Hotel Management
13 Jan 2025 by LONG, Hotel Management
Dear Mr/Ms We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
by A verified traveler from Boston
Posted 21 Nov 2024
I like the room is spacious
Comment from Hotel Management
13 Jan 2025 by LONGS , Hotel Management
Dear Mr/Ms We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
by A verified traveler
Posted 22 Oct 2024
Pictures are deceiving
by A verified traveler
Posted 21 Jun 2024
The location was great
All the staffs were really helpful in every way. Hats off to Mr Dat who went above and beyond customer service.
Unfortunately, the hotel has some insects/animal issues in the room and we had to change room twice. Management already know.
Also the room on the street side is very loud at night due to the dancing club (District K) across the street from 7pm to 2am very loud music. The rooms are not soundproofed. And not ideal for a good night sleep.
Comment from Hotel Management
22 Jun 2024 by LONG, Hotel Management
Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
by A verified traveler
Posted 25 May 2024
Staff are very efficient. Super fast check in.
Small but comfortable rooms.
Very close to Ben Thanh market, craft beer pubs and many restaurants.
Comment from Hotel Management
25 May 2024 by On behalf of the one premium hotel, Hotel Management
Thanks, hope to see you again and wish best to youRegards
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
22 Jun 2024 by LONG, Hotel Management
Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
27 Apr 2024 by LONG, Hotel Management
Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
by A verified traveler from Kuala Lumpur
Posted 7 Feb 2024
The toilet is very smelly
Comment from Hotel Management
3 Mar 2024 by LONG, Hotel Management
Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
by A verified traveler
Posted 3 Feb 2024
Near by behn than market….
Comment from Hotel Management
3 Mar 2024 by LONG, Hotel Management
Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
by A verified traveler
Posted 14 Jan 2024
The location next to Ben Thanh markets, shops and food was great. The hotel was opposite a club so the music and people screaming on the streets is extremely noisy.
Comment from Hotel Management
3 Mar 2024 by LONG, Hotel Management
Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
