Ratings based on 199 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Reception/Lobby staffs are very helpful, excellent customer service.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
People nice place nice very welcoming
4 out of 5
by A verified traveler

Posted 21 Oct 2024
The staff were very helpful, particularly with making arrangements for taxis both locally and to the airport. The hotel is a very good mid-range option at an affordable price. I think it must be said that the photographs do make it look a little more glamorous than it is, breakfast was quite basic but fine.
4 out of 5
by A verified traveler

Posted 8 Aug 2024 on Hotels
Always our first hotel to get ourselves organised
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 31 May 2024
A phenomenal hotel with equally phenomenal staff! My fiancé and I were there for 3 nights and would have happily stayed longer. The location was excellent with good dining, shopping, and currency exchange only a few minute walk in any direction. Finding a "Grab" car was never an issue and they picked up extremely quickly. Highly recommend the location and would stay again!
4 out of 5
by A verified traveler from Nerima-Ku, Tokyo

This traveler left a rating score only Posted 12 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
1 out of 5
by A verified traveler

Posted 21 Apr 2024 on Orbitz
In the middle of the night (1am to 4am) there were a mob of people outside the hotel yelling and screaming, clearly drunk and disorderly, and disturbing the piece. We called the front desk around 2am and asked them to do something, they just said there nothing they could do. We asked them to call the police to disperse the crowd, but the front desk said they could not or would not do that. We felt unsafe and unprotected. In addition, the streets in this neighborhood are filthy and fell unsafe, especially at night. Please don’t stay at this hotel, and I urge Orbitz / Expedia to remove it from their website and app.
4 out of 5
by A verified traveler

Posted 13 Mar 2024
Very helpful staff