Ratings based on 19 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Furniture are dated but all functional.
Comment from Hotel Management
22 Nov 2024 by Amanda, Hotel Management
Dear Hao Ting,Thank you so much for taking the time to share your thoughts and for choosing us. We hope to see you again soon!Best regards,Amanda Thắm (Ms.)Customer Care Officer/Customer Feedback CoordinatorCalifornia Saigon Hotel & Rooftop Pool
3 out of 5
by A verified traveler

You stay there cuz you're use to it not it's great

Posted 17 Aug 2024 on Hotels
This is the 2nd time I stayed here. The reason is not because of the facility but for it's location and convenience. Also, I already know the quality of the stay so do not want to risk for another place that could be a trap. Room condition is different from the pictures displayed on the website. Design and setting is the same, just that the actual furniture is about 10-15 years older than pictures, but everything showing on the pictures are there. Check-in is just a little desk at the lobby. Services are great, the cleaning lady is really friendly and accommodating, and did a thorough job. The guy at the check-in desk is also a nice person, a bit shy but always smiling. Price is great, but so are so many other local hotels. I don't mind staying there again for my solo trip if I go back to Ho Chi Minh City again, even though everything in the room is a bit old and the hotel could use some renovation. But there are so many other hotels I heard that are also the same, great pictures with disappointing interior.
Comment from Hotel Management
4 Nov 2024 by Amanda, Hotel Management
Dear Valued Customer,Thank you for taking the time to share your thoughts about your recent visit. We're delighted to hear that you enjoyed our services but also there are some did not meet the expectation and we'll definitely take it into consideration to enhance your experience with us in the future. Thank you again for choosing to stay with us.
4 out of 5
by A verified traveler

Posted 1 Mar 2024
Hotel location great for District 1. Room was spacious and comfortable.
4 out of 5
by A verified traveler

Posted 18 Feb 2024
Nice and quiet friendly staff
3 out of 5
by A verified traveler

Stayed over for NYE

Posted 7 Jan 2024 on Hotels
Stayed here over the New years to party in HCM with friends. I had ordered the room with a free mini bar - but when I got there looking for the mini bar - they said that was the 2 bottles of water on the table in the room! Hotels.com said they follow the policy of the hotels and was not able to do anything about it. Although the room was nice and quite standard cleanliness for a hotel, the entrance way and reception is very old, dimly-lit and dusty and doesn't match the quality of the rooms; if you don't mind that then this might be the place for your stay.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2020 on Hotels
4 out of 5
by A verified traveler

Posted 14 Mar 2020
Able to check in early with extra charge. Bad is next door children very noisy
1 out of 5
by A verified traveler

Do Not Book!

Posted 3 Mar 2020 on Hotels
Rooms have not been well cleaned in a while. Ants were coming out of the drains. For some reason there is a window into the hallway that doesn’t really lock. No hot water! Sheets were stained from....? If you’re non smoker watch out. Smoking is everywhere in the hotel.
5 out of 5
by A verified traveler from Portland, OR

Posted 7 Feb 2020
Clean and beautiful. Very kind staff. Breakfast was excellent.