Ratings based on 59 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024
5 out of 5
by A verified traveler from Baldwin Park

Posted 18 Sep 2024
Close to sightseeing spots and shopping facilities.
5 out of 5
by A verified traveler

Friendly boutique hotel experience

Posted 3 Jun 2024 on Hotels
The staff is very attentive and accommodating as they work to give guests a great experience. The location is central to much of what tourists want to see and do in District 1. Overall it's a very affordable experience.
5 out of 5
by A verified traveler

Posted 27 May 2024
Very clean big room and great staff. It was above our expectations. Many options for the À La Carte breakfast. Breakfast was delicious, I suggest to try the Banh Mi.
5 out of 5
by A verified traveler

Posted 25 May 2024
Love our stay there. Staffs are friendly and helpful. Hotel is cozy and clean. It locates in an alley which car/SUV can drive through… slowly. The breakfast options are understandably limited but you can easily get food somewhere else. One of the weird thing is that the card key expires every 2 days so it is a bit inconvenient to renew it. However, we enjoyed our stay and will get back in the future.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Great and clean
5 out of 5
by A verified traveler

10/10

Posted 6 Apr 2024 on Hotels
We absolutely loved our stay at the Piano Hotel. Incredible service and hospitality provided - we felt very welcomed. In addition to the great location, we appreciated the cleanliness and delicious complimentary breakfast. We will definitely rebook next time we are in Ho Chi Minh!
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Very friendly and welcoming staff! Sande at the reception was amazing and took care of us. The location is very convenient and we were able to walk to restaurants.
4 out of 5
by A verified traveler

Posted 20 Mar 2024
Small, family run boutique hotel. Very clean. We got a room with single double bed and a small window that looked at the inside of the hotel. But since we were out most of the time, it didn't matter and we never open the curtains. Came with breakfast - the yogurt was delicious! Not buffet style. You order a dish from the menu (1 order /pax only). I ordered the beef fried noodles all the time; one day it was on the sweet side, but another it was too spicy. Still good, nonetheless. The very nice lady boss did explained why she was unable to make it less spicy. Location - along side street, but close enough to intersection with major street. Very convenient to good dinning/shopping. Convenient store just few steps away and street food vendors all around. Staff members, including the lady boss, were very helpful (eg. sharing good dinning locations). Some staff has limited english ability, so need to be patient. But they still tried their best to help and provide info. Would definitely recommend!
4 out of 5
by A verified traveler from Oxnard

Posted 3 Mar 2024
The manager and his wife were very dedicated and helpful. I really liked them