Ratings based on 21 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Excellent service great resort a lot of options fishing, free breakfast old ancient trees excellent food, very relaxing atmosphere
by A verified traveler
Posted 29 Sep 2024
What is a Very good Vietnamese style resort !
by A verified traveler
Posted 9 Sep 2024
quite and beautiful garden.
by A verified traveler
Posted 22 Aug 2024
Beautiful property
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 24 Apr 2024 on Hotels
Comment from Hotel Management
25 Apr 2024 by Customer Service Department of Phuong Nam Resort., Hotel Management
Dear Madam.Thank you for your feedback. It was truly a pleasure to serve you, we would certainly appreciate any your comments you can offer us, as we continue to strive to offer the best possible experience to you. Again, thank you for your choosing & motivating us to be better & more efficient every day. With the warmest wishes & we are looking forward to welcoming you at our beautiful resort many times. Warm regards, Phuong Nam Resort Team. Best Regards,
by A verified traveler
Family trip
Posted 14 Jan 2023 on HotelsWe were at this resort 3 times but this time was disappointed. The room was outdated, we had to change to new room due to mold smell. The water heater was old type for house, not for commercial building; water wasn’t hot enough and got cold quickly. Food was good, people work there friendly. The employee helped us to move the luggages by walking instead of use their golf cart that was weird to us. The pond water was greenish and had smell. The sightseeing was reduced from last time we visited, they built more buildings. This resort may be good for local customers but not foreigners, they need to upgrade or remodel the rooms and better service for international customers. We won’t be back except they will remodel their rooms.
by A verified traveler from VANCOUVER
Posted 6 Jan 2023
We booked 3 nite then go to other town come back stay 2 more nite - 5 nite total
First 3 nite really nice
We check in super late fly delay 3 am
They gave us single bungalow nice and quiet - bath tub drain not run well - after shower water keep 1/4 of the tub
When we came back stay 2 more nite -staffs check in us room much smaller - share wall with other room - we can hear every thing other room - staffs told us cam upgrade room cost $35 more - but we already paid exactly same price as first 3 nite
They not as friendly like they do first time we check in
Hotel not many guess but restaurant very busy - music - karaoke very noisy - resort beautiful - they should train staffs do better job
by A verified traveler
Posted 13 Jul 2020 on Hotels
Comment from Hotel Management
17 Jul 2020 by Thanks you,, Hotel Management
Thanks You Sophie!
by A verified traveler
Posted 20 Jan 2020
Old trees and walkways around property were well thought out.
Same with layout and design.very relaxing
