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Norfolk Mansion Luxury Serviced Apartment

5.0 star property
Luxury Ho Chi Minh City hotel in District 1 with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Mansion Luxury Serviced Apartment

Lobby
Living room
City view
Balcony
Front of property - evening/night

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Shower/tub combination
Bathrobes
Rainfall showerhead
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, 2 Bedrooms

Living area

Premier Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 109 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
  • 88 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Penthouse

Living room

Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 250 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Signature Room, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Signature Room, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 130 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

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Aerial view

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About the neighborhood

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000

What's nearby

  • Vincom Center Shopping Mall - 5 min walk - 0.4 km
  • Dong Khoi Street - 7 min walk - 0.7 km
  • Ho Chi Minh City Opera House - 8 min walk - 0.7 km
  • Ben Thanh Market - 15 min walk - 1.3 km
  • Saigon Square - 16 min walk - 1.4 km

Getting around

  • Saigon Railway Station - 13 min drive
  • Ga Binh Trieu Station - 20 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 21 min drive

Restaurants

  • ‪7 Bridges Saigon Taproom - ‬4 min walk
  • ‪Conservo - ‬1 min walk
  • ‪QUI - Cuisine · Mixology - ‬4 min walk
  • ‪牛角 Gyu-Kaku - ‬3 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Norfolk Mansion Luxury Serviced Apartment

Luxury family-friendly hotel near Ben Thanh Market
Located close to Vincom Center Shopping Mall and Ho Chi Minh City Opera House, Norfolk Mansion Luxury Serviced Apartment provides a grocery/convenience store, a playground, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), 1 meeting room, and a front-desk safe
  • Free newspapers, a 24-hour front desk, and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 126 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Balconies, refrigerators, and childcare services

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 280,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1250000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0300629889

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Frequently asked questions

Does Norfolk Mansion Luxury Serviced Apartment have a pool?

Yes, this property has an outdoor pool.

Is Norfolk Mansion Luxury Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Mansion Luxury Serviced Apartment?

Self parking is available for VND 280000.00 per day.

What time is check-in at Norfolk Mansion Luxury Serviced Apartment?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Norfolk Mansion Luxury Serviced Apartment?

Check-out is at noon.

Does Norfolk Mansion Luxury Serviced Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1270500 per vehicle applies.

Where is Norfolk Mansion Luxury Serviced Apartment located?

Located in District 1, this family-friendly Ho Chi Minh City hotel is within a 5-minute walk of Children Hospital 2 and Vincom Center Shopping Mall. Dong Khoi Street and Ho Chi Minh City Opera House are also within 10 minutes.

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 358 reviews" "
Rating 8 - Good. 73 out of 358 reviews" "
Rating 6 - Okay. 11 out of 358 reviews" "
Rating 4 - Poor. 9 out of 358 reviews" "
Rating 2 - Terrible. 6 out of 358 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sung Shin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, Diamond Bar

Stayed 1 night in Sep 2024

8/10 Good

Zakarya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

6/10 Okay

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Toufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

Stayed 3 nights in May 2024

8/10 Good

DIANE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, great staff!
This hotel was not quite what I expected, but it actually did grow on me after the first day. They called it service apartments, but I will not call it, it’s definitely a hotel. I would describe this as more vintage style than modern, but very well maintained. The staff is outstanding! They were always available, prompt, courteous, and incredibly friendly. The included breakfast was really nice, especially as you could order your own pho and banh mi. There are washers and dryers on each floor. The gym is well appointed and the pool is fantastic. It was a holiday week when I was here, so there were no crowds anywhere in the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly, Braintree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay. We had a two bedroom suite for 10 days and felt at home. Great Staff
Stayed 9 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Hwee Khan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service apartment was spacious and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We were pleasantly surprised by the spaciousness and comfort of our two bedroom condo in Saigon. The staff was superb, the pool perfect for lap swimming and the fitness center was well furnished with a variety of modern equipment. Nothing but good things to say, highly recommend.
Stayed 7 nights in Jan 2024

10/10 Excellent

Nancy, La Jolla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

aashish

Stayed 4 nights in Dec 2023

10/10 Excellent

Thang, Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice are & the staff very helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !! All great. Great people and service
Stayed 5 nights in Aug 2023

10/10 Excellent

Thu Van

Stayed 5 nights in Aug 2023

10/10 Excellent

Vivian

Stayed 5 nights in Jul 2023

10/10 Excellent

ANNA

Stayed 4 nights in Jul 2023

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 4 nights in Jul 2023

10/10 Excellent

Thu Van

Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious and wonderful balconies
Stayed 6 nights in Mar 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
My third time using this hotel. They are great, great staff, great service!
Stayed 4 nights in Feb 2023