Ratings based on 6 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Ramon
Posted 21 Sep 2024
Paid a premium compared to adjacent hotels in walking street area.
Bedroom air conditioner did not work... :-\
Toilet wash hose / sprayer should have been replaced years ago.
Assume not all rooms were neglected like this but 8.2 was...
Receptionists were nice. Restaurant on ground floor was good.
by A verified traveler
Posted 7 Sep 2024 on Hotels
by A verified traveler
Highly not satisfied
Posted 20 Jun 2022 on HotelsWe booked online. When we got there waited for 45 mins. Turn out that they accidentally double booked our room. They end up putting us in a one bedroom and still charged us the same price. When we went in our room it smell so bad. When we brought it up they said our neighbors next door don’t have that problem. I asked why didn’t they just go to our room to smell instead of asking the room next door. Asked for a price adjustment because I looked up the room they gave us and it’s only $96 for the same night instead of $167 which is what we paid. They told us that they were doing us a favor by letting us stayed.
Comment from Hotel Management
25 Jun 2022 by Annie Duong, Hotel Management
We re sorry for your bad experience at our place. We have not blocked our calendar in the last minute when you made reservation. We have asked if you want to cancel the reservation, or there is an other option that I can make reservation and transfer your payment at PENTHOUSE APARTMENT of building because we are different business, and we are willing to help. You have agreed the price and the penthouse apartment even we have told you it is 1 bedroom only. It was a surprise for us when you made up a complaint in the morning at check out time. We think you should cancel your reservation in the beginning. Thank you for your review
by A verified traveler
Posted 28 Dec 2019 on Ebookers
The black is on an excellent location stay close to the main markets and tourist attractions.
There is a convenience store and a couple of restaurants just in the doorstep of the building and a bar and nightclub on the 21st floor next to the swimming pool.
Excellent flat
by A verified traveler
Posted 9 Jan 2020 on Hotels
Good rest thanks to the friendly host
by A verified traveler
Posted 2 Sep 2019
清潔で対応は良かったが、寝室のエアコンが壊れている。また、ベッドマットを床においているだけで、安っぽさを感じる。
