Ratings based on 121 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
My family and I stayed here for 4 days, 2 out of the 4 days The Ac in the room did not work. When we reported the issue first day, they said it will be fix by the time we return to our room at night. It was not.
Also during check out they will charge you for little things like stains left on their towels, bedding and sheets.
Comment from Hotel Management
7 Oct 2024 by Hotel Management Board, Hotel Management
Dear Mr. DavidWarmest greetings from Lavis 18 Residence ! Thank you so much for your provided feedback of our apartment.We truly would like to apologize for unexpected experience during your stay at our apartment. A situation that shouldn’t have happened and could have been handled better from our side. We have reviewed with the team reasons for that and will ensure corrective actions for future events. Hopefully we get the opportunity to welcome you back and provide you with a stay that reflects better what Lavis 18 Residence is providing to guests.With kind regards, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by Hotel Management Board, Hotel Management
Dear Our Valued GuestWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 2 Sep 2024
Highly recommend!
Comment from Hotel Management
7 Sep 2024 by Hotel Management Board, Hotel Management
Dear Ms AnWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Hotel Management Board, Hotel Management
Dear Our Valued GuestWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 7 Jul 2024
Convenience stores, pharmacy, and grocery store in walking distance
Comment from Hotel Management
23 Jul 2024 by Hotel Management Board, Hotel Management
Dear Our Valued GuestWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 7 Jul 2024
Great breakfast
Comment from Hotel Management
23 Jul 2024 by Hotel Management Board, Hotel Management
Dear Our Valued GuestWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence
by A verified traveler from Ota-ku
Posted 5 Jul 2024
I recently stayed at this hotel for several days during a solo trip, and overall, it was a pleasant experience. The hotel itself isn’t brand new, but the facilities are in good enough condition to be comfortable. However, I did notice that the duvet and pillows had a slight unpleasant smell, which was a minor inconvenience.
The staff were very kind and maintained a comfortable distance, which I appreciated. They weren’t overly friendly, but their professionalism and helpfulness made the stay enjoyable.
One of the highlights of my stay was the breakfast. There was a wide variety of options to choose from, including both local and Western styles, and everything I tried was delicious.
The hotel is situated in a quiet location within a local residential area. While there aren’t many options for dining or grocery shopping nearby, this wasn’t a significant issue for me as I wasn’t there for tourism. The peaceful surroundings were a nice change from more bustling areas.
Additionally, the hotel has a well-equipped and fully functional laundry facility, which was a big plus for me. It made my stay much more convenient, especially for a longer trip.
Overall, I would recommend this hotel for business travelers like myself. It offers a quiet, comfortable environment that is conducive to getting work done.
Comment from Hotel Management
11 Jul 2024 by Lavis 18 Management, Hotel Management
I recently stayed at this hotel for several days during a solo trip, and overall, it was a pleasant experience. The hotel itself isn’t brand new, but the facilities are in good enough condition to be comfortable. However, I did notice that the duvet and pillows had a slight unpleasant smell, which was a minor inconvenience. The staff were very kind and maintained a comfortable distance, which I appreciated. They weren’t overly friendly, but their professionalism and helpfulness made the stay enjoyable. One of the highlights of my stay was the breakfast. There was a wide variety of options to choose from, including both local and Western styles, and everything I tried was delicious. The hotel is situated in a quiet location within a local residential area. While there aren’t many options for dining or grocery shopping nearby, this wasn’t a significant issue for me as I wasn’t there for tourism. The peaceful surroundings were a nice change from more bustling areas. Additionally, the hotel has a well-equipped and fully functional laundry facility, which was a big plus for me. It made my stay much more convenient, especially for a longer trip. Overall, I would recommend this hotel for business travelers like myself. It offers a quiet, comfortable environment that is conducive to getting work done.
by A verified traveler
Great spot.
Posted 28 Apr 2024 on HotelsIt was great. The only complaint i have is the bed. It is very hard.
Comment from Hotel Management
30 Apr 2024 by Lavis 18 Management, Hotel Management
Dear Our Valued GuestWarmest greetings from Lavis 18 Residence ! Thank you so much for your review of our apartment. We trust you have a comfortable stay with us.We do love to receive guest feedback and we are so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and we will share your kind word to them. Many thanks again, we look forward to welcoming you back in the near future when your travels to this lively city. Sincerely, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 11 Apr 2024
Good neighbourhood. Very safe and clean. Good for families with children. Fully equipped rooms. Enjoyable stay. In addition, Fly chicken nearby is good!
Comment from Hotel Management
12 Apr 2024 by Lavis 18 Management, Hotel Management
Dear DarylWarmest greetings from Lavis 18 Residence ! It is truly a great pleasure to read your thoughtful review shared about your experience during your stay at our apartment. Thank you for rating all the areas experience at 5 stars score and our team will be surely happy to know how much enjoyable the stay was. We wish you and your family all the bests and please come back to visit us anytime in the future.Best wishes, Hotel Management BoardLavis 18 Residence
by A verified traveler
Posted 22 Feb 2024
Good location.
Comment from Hotel Management
22 Feb 2024 by Lavis 18 Management, Hotel Management
Dear Mrs. Thu TamWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence
