Ratings based on 292 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The hotel was just excellent.
The only faults that I could find were: door slamming noises were terrible; there apparently is a bar next door that plays music very loud into the night: when I complained the management very prompted moved me to another room, which was really nice of them. So request a room away from the club, if possible.
Overall, the hotel was excellent
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Great property very clean. Awesome pool deck. The food was really good. I would highly recommend this place. Super convenient to get around.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Paul, thank you for taking the time to rate your experience with us. We hope to host you very soon again at Icon Saigon hotel!
by A verified traveler
Posted 8 Nov 2024
Really excellent stay from start to finish, I organised trip and taxi's with hotel, breakfast was great, rooftop bar lovely. Rooms clean and well appointed.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Pam, thank you for taking the time to rate your experience with us. We hope to host you very soon again at Icon Saigon hotel!
by A verified traveler
Posted 5 Nov 2024
Really nice property. Nothing negative to say, its a good place.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Christopher, thank you for taking the time to rate your experience with us. We hope to host you very soon again at Icon Saigon hotel!
by A verified traveler
Posted 30 Oct 2024
Perfect!
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Ryan, thank you for taking the time to share your positive experience with us on Expedia. We greatly appreciate your kind words and are thrilled to hear about your pleasant stay. We hope to host you very soon again at Icon Saigon hotel!
by A verified traveler
Posted 21 Oct 2024
Staff are very helpful and friendly. Breakfast has many varieties and afternoon tea are refreshing. There is no window in my room and the room is clean.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Lawrence, a perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. We would be delighted to have you back for another comfortable stay.
by A verified traveler
Posted 11 Oct 2024
Close to the sites, very walkable. Great coffee shops, dining options nearby. Good breakfast buffet
Comment from Hotel Management
16 Oct 2024 by General Manager, Hotel Management
Dear Eva, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay. It's great to know you found value in staying with us, and we can't wait to welcome you back next time you're in HCMC. Safe travels and see you soon!
by A verified traveler
Posted 4 Oct 2024
Very convenient location. Very nice interior and design. Maybe a little more detail cleaning is preferred.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Katy, it was a pleasure to welcome you to Icon saigon hotel and we appreciate you spreading the word about your thoroughly enjoyed experience. We're delighted to know that we exceeded your expectations both in location and design, and we hope that you will think of us the next time you find yourself planning a return to HCMC
