Ratings based on 176 Verified Reviews

4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Great people!
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Large hotel with large beautiful swimming pool. Apartment was spacious, bed large and comfortable and excellent cleaning service. Breakfast buffet is excellent, but people are the best part of this hotel. I felt welcome and taken care of at all times.
1 out of 5
by A verified traveler

Posted 24 Oct 2023
I stayed with my family for 5 nights. The first night, there was a really heavy rain which caused a huge issue to the elevator. It took half day for the elevator to be fixed. My room was at level 15. I had to climb 15 floors up and down to purchase water and lunch for family. I understand this was nobody's fault but accident, so I have no complaint about the issue. The second night, my husband was showering in our room, and the water stopped running. My husband had to go downstair to talk to receptionist. The receptionist apologized to my husband, explained that heavy rain caused issue to the pumping system, and asked him to shower in the bathroom of the hotel's gym. I am quite speechless with this hotel at this point. On our check out day, they told us they could not find a small towel in our room. Therefore, they had to charge us for the small towel and a broken hanger. If there is a department that handles complaint for hotels in Vietnam, I for sure will file a complaint. For all the hassles that we experienced, we got no compensation. On the other hand, we had to pay for the broken hanger and the towel which they could not find. Since we were rushing to the airport, we had no time to talk to the manager. We just paid and left. With the way you guys are doing business, good luck to you and your future clients!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2023 on Hotels
4 out of 5
by A verified traveler

Posted 5 Aug 2022
Simple, clean and convenient lodging option near everything.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2022 on Hotels
5 out of 5
by A verified traveler

Posted 17 Feb 2020
Comment from Hotel Management
27 Feb 2020 by Cindy Le, Hotel Management
Dear Valued Guest, Many thanks for your interest and evaluation of the 5-star Becamex Hotel. On behalf of all employees, we are honored to serve you for a wonderful and memorable experience. I wish you an effective working week and look forward to seeing you again on a recent occasion. Best regards, Cindy Le (Ms.)
5 out of 5
by A verified traveler

Comfortable stay

Posted 12 Jan 2020 on Hotels
Overall experience stayed here is very good! Breakfast buffet has a lot of variety. Staffs are willing to help and nice. Room is clean. Many restaurants around. Massage and salon nearby. Aeon Mall is recommended to go for grocery,around 15 mins away.
Comment from Hotel Management
13 Jan 2020 by Cindy Le , Hotel Management
Dear Valued Guest, Thank you for your review and for all the wonderful things you had to say about the Becamex Hotel. We are delighted our staff took excellent care of you, and you could experience the best of downtown Thu Dau Mot and also relax in your newly refreshed room. We love that you could enjoy our comfortable accommodations in an unbeatable location in the heart of the city. We are looking forward to welcoming you back soon. Have a beautiful day! Cindy Le (Ms.)
4 out of 5
by A verified traveler

Posted 26 Dec 2019 on Hotels
Comment from Hotel Management
26 Dec 2019 by Eric Vo, Hotel Management
Dear Mr./Mrs. Jong, Thank you for staying with us and for the terrific review! We enjoyed having you as our guest at Becamex. It is so great to know that our team made your stay more comfortable. Making our guests feel at home is what we love to do, and we will certainly pass along your high score rating to our exceptional staff. Thank you again, and we hope you will consider us the next time you are in the Thu Dau Mot area. Have a beautiful day, Eric Vo Front Office Manager
4 out of 5
by A verified traveler

Posted 15 Aug 2019
Comment from Hotel Management
19 Aug 2019 by Eric Nam, Hotel Management
Dear Valued Guest, Greetings from Becamex Hotel! Thank you very much for your wonderful review of our hotel – we are very pleased that you enjoyed your visit and grateful for your endorsement. Looking forward to welcoming you back in the nearest future! Warm regards, Eric Vo
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