Ratings based on 908 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Love this property super friendly staff. Walkable to a lot of the major attractions like the Saigon post office and much more !
by A verified traveler
Posted 27 Dec 2024
Very nice hotel great service
by A verified traveler
Posted 23 Dec 2024
We loved our stay - great pool, sauna & steam room; clean and quiet room, great breakfast & afternoon included. The staff were so helpful and every point of service was 5 star! The location has great bars, cafes & restaurants in the same street, Highly recommend this hotel (and we’ve stayed in a lot in Vietnam).
by A verified traveler
Posted 18 Dec 2024
The hotel is right by the popular street (Nguyen Hue) which filled with lots of shopping and restaurants. Only downside is how they made their bathroom, we knew going in based on previous reviews- but the shower area because they made the curtain peremable to water be careful where you spray it or else whole floor will be wet. It’s also design they made. Overall, excellent service and very convenient.
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Loved our stay at Au Lac Charner!
by A verified traveler
Posted 14 Dec 2024
This hotel was in a perfect position, walkable to both the main tourist areas as well as where the locals live and eat.
The staff were friendly and helpful and the entrance to the hotel is stunning. Breakfast was nice, had the basics of what you need to start the day and change ups to the menu each morning.
Room was clean and bed was comfortable, on level 9 I couldn’t hear street noise which was great. Would recommend and return.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Au Lac Charner Management Team, Hotel Management
Au Lac Charner Hotel, Xin chào!Dear Mr/Ms. Adrian Cho Wing,On behalf of the Management and staff of Au Lac Charner Hotel, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff.We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our hotel as well as Ho Chi Minh city.With warm regards,Hotel Management
by A verified traveler from san jose
Posted 11 Dec 2024
Good location, spacious room, nice staff. The bathroom is old and needs upgrade. It was impossible to take a shower without the water running in the bathroom floor. The pool is nice and clean and well appreciated to cool off at the end of a hot day.
Comment from Hotel Management
13 Dec 2024 by Au Lac Charner Management Team, Hotel Management
Dear Mr/Ms. Aida,Thank you for your recent correspondence regarding Au Lac Charner Hotel. We appreciate you taking the time to make us aware of your experience during your recent stay.We are really grateful of your comment that we can improve our service better in future. Nevertheless, please accept our apology for the problems you experienced during your stay. We would do our best and improve our services and we wish we would have another chance to make your holiday more memorable.We look forward to welcoming you back.Au Lac Charner Hotel Team
by A verified traveler
Posted 9 Dec 2024
Au Lac Charner is in an excellent location with easy access to shopping, eateries and tourist attractions. Staff were friendly and professional. Will stay there again when in Vietnam next.
Comment from Hotel Management
11 Dec 2024 by Au Lac Charner Management team, Hotel Management
Au Lac Charner Hotel, Xin chào!Dear Mr/Ms. Wei Leong,On behalf of the Management and staff of Au Lac Charner Hotel, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff.We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our hotel as well as Ho Chi Minh city.With warm regards,Hotel Management.
