Ratings based on 2 Verified Reviews

3.5 out of 5
2.5 Room cleanliness
3.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Jerome

They need to improve their services

Posted 26 Dec 2017 on Hotels
On our first day coming back from site seeing we found that our room was not serviced we had to go and complain, room was full of spider web. second day the lights went off from 7pm till 12pm no one bothered to explain what was happening bring us candles we used our cell phones to light the room @10:30 we called the manager who told us that Eskom is busy fixing it then we asked for candles he brought them @ 11H00 coz he was out. Hotel staff were friendly and welcoming especially Musa.
Comment from Hotel Management
24 Jan 2018 by Chloe, Hotel Management
Good day Thank-you for taking the time out to write a review. We apologise for the inconvenience caused from the electricity going out due to the fault with Eskom. Thank-you for your kind words regarding the staff members. Kind regards, Amorello Management
4 out of 5
by Vishal

Posted 27 Nov 2017 on Hotels
Comment from Hotel Management
20 Dec 2017
Thank you for taking the time to review Amorello.
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