Ratings based on 188 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from west palm beach
Posted 27 Sep 2024
I really like everything about this hotel I would highly recommend it.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.It would be a pleasure to welcome you back. Best wishes,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Dear Sir, Thank you for taking the time to share your review.We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Med Chafik MAHFOUD FILALI, General Manager, Hotel Management
Dear Sir,Thank you very much for this kind review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to a return visit from you in the future.Best wishes,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 27 Jul 2024
Excellent location within walking distance of the Menara Mall and Jamaa al Fna square. Lots of restaurants too.
Hotel staff were very friendly, polite and helpful. Pools are very well maintained with lots of sunbeds around. Buffet breakfast was amazing with very good selection.
Tried the spa facilities, again very pleasant staff and excellent service.
Highly recommened.
Comment from Hotel Management
28 Jul 2024 by Med Chafik MAHFOUD FILALI, General Manager, Hotel Management
Dear Sir,Thank you very much for this kind review.We are thrilled to hear about your positive experience at Kenzi Rose Garden.We are delighted that you appreciated the well-maintained pools with their ample sunbeds, the diverse and sumptuous buffet breakfast, and our serene spa facilities, all of which are part of our endeavor to provide an oasis of relaxation and enjoyment for our guests. Our team is particularly pleased to know that their friendly, polite, and helpful nature contributed to making your stay memorable. The cleanliness of your room, the overall condition of our hotel, and the selection of amenities are aspects we take great pride in, and it is wonderful to know that these met your approval.We look forward to a return visit from you in the future.Best wishes,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Med Chafik MAHFOUD FILALI, General Manager, Hotel Management
عزيزتي السيدة/ Siham:يسعدنا أن نقرأ أنك استمتعت بإقامتك لدينا.نأمل أن تكون قد أتيحت لك الفرصة لتجربة حدائقنا الساحرة في قلب حي الشتاء خلال إقامتك.مع أطيب التحيات، وتمنياتنا بزيارتك لنا مجددا في المستقبل القريبMed Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 15 Jul 2024
Nice place to spend couple days.
Comment from Hotel Management
16 Jul 2024 by Med Chafik MAHFOUD FILALI, General Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 7 Jul 2024
nice
Comment from Hotel Management
8 Jul 2024 by Med Chafik MAHFOUD FILALI, General Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.It would be our pleasure to have you return on another occasion. Very best wishes,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Med Chafik MAHFOUD FILALI, General Manager, Hotel Management
Dear Paris,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Med Chafik MAHFOUD FILALI, General Manager
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
20 Jun 2024 by Med Chafik MAHFOUD FILALI, Directeur général, Hotel Management
Chère Madame,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi.Bien à vous,Med Chafik MAHFOUD FILALI, Directeur général
by A verified traveler
Posted 24 Apr 2024 on Hotels
Comment from Hotel Management
25 Apr 2024 by Med Chafik MAHFOUD FILALI, Directeur général, Hotel Management
Chère Lauren,Merci d'avoir pris le temps de rédiger ce commentaire sympathique.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi.Bien à vous,Med Chafik MAHFOUD FILALI, Directeur général
