Ratings based on 38 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2024
Great gem. Very clean. Loved it.
Comment from Hotel Management
24 Feb 2024 by said bahia, Hotel Management
Dear Tony ;Thank you so much for your kind words! We're thrilled to hear that you loved your stay at Appart Hôtel Amina Resort & Spa. Our team works hard to ensure that our guests have a clean and comfortable experience, so we're pleased to hear that you enjoyed it. We hope to welcome you back again soon!Best regards
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
24 Jan 2024 by said bahia, Hotel Management
Dear Joseph .Thank you very much for your kind feedback and for choosing Amina Apart Hotel for your stay. We are delighted to hear that you had a fantastic experience with us and that you rated us 5/5 on Expedia.com.Your positive review motivates us to continue delivering high-quality service and ensure that each guest has a wonderful experience. We appreciate your trust and support in recommending Amina Apart Hotel.Thank you once again for your kind words and for sharing your experience. We look forward to the opportunity of serving you again in the future.Best Regards
by A verified traveler
Posted 5 Dec 2023
Clean, spacious suites! Very friendly staff! Near to nice restaurants and newer part if city and airport.
Comment from Hotel Management
5 Dec 2023 by SAID BAHIA, Hotel Management
Dear Sean ,Thank you for your kind review of our hotel, Amina Resort & Spa! We are delighted to hear that you enjoyed your stay and that our suites met your expectations in terms of cleanliness and spaciousness. It is also great to know that our staff provided you with friendly service throughout your time with us.We take pride in our convenient location, which allows easy access to excellent restaurants, as well as the newer part of the city and the airport. We understand the importance of having these amenities nearby for our guests' convenience and enjoyment.Once again, thank you for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future for another outstanding stay at Amina Resort & Spa.Kind Regards
by A verified traveler
Posted 25 Nov 2023
Great spacious apartments for a very decent price. Has everything you need to have a comfortable stay. Also located in a nice quite area with shops nearby and not to far from the main city center.
Comment from Hotel Management
28 Nov 2023 by Bahia Said, Hotel Management
Dear Steve ,Thank you for your feedback on our Amina Resort and Spa! We are delighted to hear that you found our apartments spacious and reasonably priced. We take pride in providing all the necessary amenities to ensure a comfortable stay for our guests. Moreover, our location in a peaceful area with convenient access to nearby shops, as well as being not too far from the main city center, adds to the overall experience. We hope to welcome you back soon!Regards
by A verified traveler
Posted 9 Nov 2023 on Orbitz
Besides the cockroach found running around in the kitchen all went well. Facility should hire a insect control company to help.
Comment from Hotel Management
28 Nov 2023 by Bahia Said, Hotel Management
Dear Mohammed ,Thank you for your feedback. We apologize for the inconvenience caused by the cockroach you encountered in the kitchen. We take this matter very seriously, and we will definitely look into it further. We appreciate your suggestion of hiring an insect control company and will take immediate action to address this issue. We value your patronage and hope to have the opportunity to welcome you back in the future for an improved experience.Regards
by A verified traveler
Posted 8 Nov 2023
Comment from Hotel Management
29 Nov 2023 by SAID BAHIA, Hotel Management
Chère Souad ,Nous avons été informés de votre insatisfaction concernant votre récent séjour dans notre hôtel. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes et nous aimerions avoir l'opportunité de discuter de vos préoccupations plus en détail.Malheureusement, vous n'avez pas laissé de commentaire écrit pour nous permettre de mieux comprendre les raisons de votre déception. Nous tenons néanmoins à vous assurer que nous accordons une grande importance au confort et au bien-être de nos clients.Nous nous engageons à fournir un service de haute qualité et nous sommes constamment à l'écoute des commentaires de nos clients, qu'ils soient positifs ou négatifs, afin d'améliorer constamment nos services.Si vous souhaitez partager votre expérience avec nous ou si vous avez des préoccupations spécifiques que vous aimeriez discuter, n'hésitez pas à nous contacter directement. Nous sommes ici pour vous écouter et trouver une solution afin de rectifier tout problème que vous avez pu rencontrer.Nous espérons que vous nous donnerez une nouvelle chance de vous montrer notre dévouement à satisfaire vos besoins et de vous offrir une expérience agréable lors de votre prochain séjour parmi nous.Cordialement,
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by LES RELATIONS PUBLIQUE , Hotel Management
Bonjour,Nous vous remercions pour votre avis concernant votre séjour au sein de notre établissement Appart Hotel Amina et nous serons toujours ravis de vous voir parmi nous pour vos prochain vacance a Marrakech.Cordialement.
by A verified traveler
Posted 7 Jun 2023 on Hotels
Comment from Hotel Management
3 Jul 2023 by SB, Hotel Management
Cher Md Jahir ,Nous vous remercions pour la note attribuée à notre établissement suite à votre récent séjour à Marrakech.Espérant vous recevoir lors de votre prochaine visite.Bien Cordialement
by A verified traveler
Good location and close to airport
Posted 11 Jan 2023 on HotelsVery friendly staff.
Comment from Hotel Management
10 Mar 2023 by Amina Resort, Hotel Management
Hello, we were delighted to welcome you among us. You are always welcome and hope to see you again next time.
by A verified traveler
Posted 4 Dec 2022 on Hotels
