Ratings based on 82 Verified Reviews

3.9 out of 5
93% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2023 on Hotels
3 out of 5
by A verified traveler

Overpriced

Posted 17 Sep 2019 on Hotels
The hotel is a bit overpriced for a city which serves more as an overnight transit stop for tourists attracted to the region. The hotel primarily caters to Japanese clients and the staff can only speak limited English. Car parking (storage to be precise) underground uses a mechanised system with no pedestrian access, which means you cannot have ready and free access to your car and you need to call a car park attendant say when you need to drive to places for meals. There is a parking charge of Y500 per night. There are no shops and only a handful of restaurants in the vicinity.
Comment from Hotel Management
2 Oct 2019 by ホテルサン人吉, Hotel Management
この度はご利用頂きまして有難うございました。 お客様御一人お一人が、快適安全にお休み頂けるホテル作りに日々努力改善して参ります。 この度はご宿泊、ご投稿有難うございました。 ホテルサン人吉  阿南
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
4 out of 5
by A verified traveler from Kagoshima-Ken

Posted 28 Oct 2024
朝食の料理を下げてしまうのが早い。 スタッフが、『料理のコレとコレは、まだ下げないでおきましょうか』と言ってきたので、『はい、お願いします』と答えた。 しかし、その後3分もしないうちに料理は全て片付けられていた。 何の為に聞いてきたのだろうと思った。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
2 out of 5
by A verified traveler from Uruma City

Posted 30 Sep 2024
過ごし辛い配置
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024
4 out of 5
by A verified traveler

Posted 16 Jun 2024
ゆっくり過ごせました