Ratings based on 98 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by nabeya, Hotel Management
この度はご宿泊いただきましてありがとうございました。また人吉へお越しの際はご利用くださいませ。スタッフ一同、またお会いできる日を楽しみにしております。今後ともどうぞよろしくお願い致します。人吉温泉 鍋屋
by A verified traveler
Posted 5 Nov 2023 on Hotels
by A verified traveler
Posted 25 Jun 2019 on Hotels
Comment from Hotel Management
23 Jul 2019 by 鍋屋本館, Hotel Management
ご宿泊ありがとうございました。
当館を選んで頂きありがとうございました。
またどうぞお越しくださいませ。
by A verified traveler
Posted 9 Apr 2019
The staff are extremely helpful. They help us make arrangements for the bus interchange and transport from the hotel to the interchange (with their vehicle). I was late for breakfast but they kept it open. The room is excellent value and its lovely looking out over the river. The sound of the running water is beautiful.
Comment from Hotel Management
21 Apr 2019 by nabeya, Hotel Management
Thank you for staying.
Please come again.
Thank you very much.
by A verified traveler
Posted 28 Jan 2019
Excellent value. Large room on the river. Hotel hot spring was great, room furniture was a little bit old but that was to be expected. Staff tried hard to please. Close to various restaurants and bars. Will stay again.
Comment from Hotel Management
30 Jan 2019 by nabeyahonkan, Hotel Management
Thank you for your stay.
I meet you can I was happy.
Please come again.
Thank you very much.
Appreciation
by A verified traveler from Bangkok, Thailand
Posted 19 Dec 2018
It's great that the hotel sent car to pick up us at train station. And they also sent us to the station. Staffs were all very friendly and helpful. There is not outdoor Onsen and the temperature is not warm enough. Overall, it's great stay.
Comment from Hotel Management
20 Jan 2019 by nabeya, Hotel Management
Thank you for your stay.
Please come again.
Appreciation
by Wu
Great stay! Will be back.
Posted 16 Jun 2017 on HotelsThe stay was great. Service was good too. Hotel is near supermarket and shops so it was very convenient to get what we needed.
Comment from Hotel Management
2 Jul 2017 by nabeya, Hotel Management
Thank you very much.
I am looking forward to seeing you again.
感謝
by A verified traveler
Posted 25 Oct 2024
窓を開けて球磨川の流れを見ながら気分良く眠れた。温泉も気持ち良く入りました。また利用させていただきます。
by A verified traveler
Posted 21 Sep 2024
丁寧に対応していただけて良かったです。また宿泊したいです。
Comment from Hotel Management
4 Oct 2024 by nabeya, Hotel Management
お客様この度は人吉温泉鍋屋にご宿泊いただきまして誠にありがとうございました。ご滞在の間満足していただけたようで何よりでございます。人吉へお越しの際は是非またご利用くださいませ。スタッフ一同お客様のご来館を楽しみにお待ち申し上げます。今後ともどうぞよろしくお願い致します。人吉温泉 鍋屋
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
4 Oct 2024 by nabeya, Hotel Management
Ken様この度はご宿泊いただき誠にありがとうございます。ご滞在のお時間、満足していただけたようで何よりでございますまた人吉へお越しの際は鍋屋をご利用くださいませ。スタッフ一同、Ken様と葵できる日を楽しみにお待ちしております。今後とも人吉温泉鍋屋をよろしくお願い致します。
