Ratings based on 964 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Good.
Comment from Hotel Management
4 Nov 2024 by Andres Castillo, Hotel Management
Dear Milan,Thankyou for choosing NH Plaza de ArmasWe hope you visit us again. We are at your entire disposal for everything you needBest regards
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Andres Castillo, Hotel Management
Dear Andrew,Thank you for choosing NH Plaza de ArmasWe hope you visit us again. We are at your disposal for everything you may needBest regards
by A verified traveler
Posted 23 Oct 2024
Nice hotel in a convenient location for sightseeing and restaurants.
The rooms are a good size with all amenities needed for a pleasant stay.
Only minor negatives were that we were offered online check in and choice of room but were not given the selected room on arrival, also the teenagers outside the hotel practising dancing spoil the appearance of the hotel and leave rubbish .
Comment from Hotel Management
28 Oct 2024 by Andres Castillo, Hotel Management
Dear Paul,Thank you for choosing NH Plaza de ArmasWe are really sorry because we couldn't assign you the room you choose at your arrival and the noise disturbed youWe hope you visit us again. We are at your entire disposal for everything you may needBest regards
by A verified traveler
Posted 22 Sep 2024
We have enjoyed our stay at your hotel.
Very pleasant. Great breakfast choices.
by A verified traveler from Flower Mound
Posted 20 Sep 2024
Good
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Good Location for our needs. Area was safe and walkable. Hotel was in good condition and the rooftop at night was great. Staff was friendly and helpful.
by A verified traveler from Flower Mound
Posted 7 Sep 2024
Exelente
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 18 Aug 2024
While the location was ideal and the property very well maintained; customer service was a huge issue where the staff spoke little to no English. And if they did, chose not to communicate in English which posed very challenging to get assistance or make the experience an enjoyable one.
