Ratings based on 121 Verified Reviews

4.4 out of 5
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Oct 2024
The room was clean and quiet. I was amazed by how high tech it was-everything was electronic. (To turn on the lights anywhere needed your palm) the water was hot, but I think they needed a better toilet paper holder. No one spoke English, and unfortunately, my husband and I speak almost no Italian. The gentleman at the front desk used an app which worked well enough for check in, but not enough for us to feel confident asking questions on how we should get to Pompeii, dinner recs, etc. Breakfast included watery coffee, or and some yummy pastries. I loved using the hobbit door in the main doorway to get in the building, even though we had to haul our luggage over the lip of the door. The elevator was useful after all of our walking. We weren’t far from the water, lots of restaurants and shopping.
2 out of 5
by A verified traveler

Posted 4 Oct 2024
Photo is nothing like the actual location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
3 out of 5
by A verified traveler

Posted 1 Oct 2024
Shower did not drain properly.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Don’t let the exterior fool you. When you get to the 2nd floor B&B it’s spacious with a high end finishes.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Modern, affordable but luxury. Very modern decorated. Staff was excellent and breakfast deliver to your door was a plus!
4 out of 5
by A verified traveler

Posted 20 Sep 2024
My husband and I found this property very unique and enjoyed our stay. I’m glad I read the reviews before hand and also called the property itself the day prior to confirm the time of checking in just due to the slight language barrier and also the location itself.. the reviews helped us be prepared for the slight language barrier and helped us find our location more easily- we found it actually a smooth process once we did a little research on the location and they were able to speak well enough English to confirm what we needed. It’s in a very unique building, you have to pay attention to the signs once your in the building.. it’s sort of in a tucked away area within a building of other suites/apartments…as long as you read the sign and follow you will be greeted with a smile and check in was very smooth. They bring you breakfast in the morning at the time you request and also offered slippers for the room! It’s like staying in a New York small apartment style building but had lots of storage areas still with a small fridge and everything you need. You just have to be open minded with the size/layout of room knowing you’re there for a memorable experience with lots of walkable dining and shopping in the area not for the size of room. Felt very clean, safe and enjoyed our 1 night stay! Thank you.
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Great experience, clean room, great staff and breakfast. Perfect location to walk everywhere!
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Very good location. Close to almost everything needed. Facilities well equipped, decorated. Staffs very friendly. Although whom I have met don’t speak much English but they are all very helpful to make sure I have understood what they wanted to tell me and their answers to my questions (I don’t know any Italian language except a few greeting words which are useless in question and answer) by other means such as writing, hand gestures or voice translation. I did not feel anything communication issue in entire stay. We got our breakfast in our room on time every day on time, which was better than we expected. Definitely will want to stay again if I have a chance.
1 out of 5
by A verified traveler

Posted 26 Aug 2024
AVOID THIS PROPERTY! Booked this property day of travel could not reach owner on provided contact. Reached out to expedia and they could not reach owner night of as well. Arrived on location was not provided information to enter property or able reach owner. Had to book and travel to a separate hotel and owner will not process a refund for travel despite us booking, arriving and not being able to checkin to stay.