Ratings based on 41 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 6 Aug 2024
Don’t stay here. There are other options that are much more worth your money. The reception isn’t staffed you have to call to notify them you are arriving and then they charge an extra 10Euro for check-ins after 6pm. The room is down the street from the reception but there is no way to know that. The air conditioning did not work and they never responded to the message asking for assistance. Breakfast is in the main reception building down the street and is just ok. The woman making breakfast was very helpful with the checkout because staff never responded to the message asking how to check out since nobody was at the front desk. It’s not in a safe neighborhood and with no staff to assist you, it’s not worth getting robbed for. No communication at all. It’s definitely an social media switch and bait
1 out of 5
by A verified traveler

Posted 4 Aug 2024
Avoid this property. Poor customer service. No onsite staff. We waited 30 minute in the hot weather in the street for the reception to show up. The reception desk was in another building down the street. There was no sign to know in advance that you should go to the other bouilding. Dirty bathroom. Safe box was not available. Breakfast was very limited and the salon was very hot, it was not air-conditioned. You should go to anothet building for breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 19 Apr 2024 on Hotels
Great location
5 out of 5
by A verified traveler

I would definitely recommend

Posted 5 Apr 2024 on Hotels
Everything here is central and very nice. Mauritzio has been very helpful
5 out of 5
by A verified traveler

Posted 13 Oct 2023 on Orbitz
The property is great. Amazing and large room. City view below with tons of tourist coming and going ..walking you find incredible architecture and history around every corner just steps away!!! Antonio was spectacularly helpful and kind.. seriously just went above and beyond. I wish I liked Naples the city as much as these accomodations and this staff... They truly are top notch! I would not even consider staying anywhere else if I return to Naples...
5 out of 5
by A verified traveler

Posted 15 Nov 2022 on Hotels
Excellent service, easy communication, great location, and comfort place. Highly recommend to stay here in Napoli.
3 out of 5
by A verified traveler

disappointed/terrible breakfast.

Posted 30 Oct 2022 on Hotels
The hotel is ok, would not stay there again. Is in a very loud area, about a restaurant/bar. Is a big room, comes with a jacuzzi inside room, which we did not use. Breakfast was terrible, everything had been there for days and was old and stale. If a good place if you are just day one night on your way to Amalfi, Capri or Sorrento. We decided to spend a night in another place.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2022 on Hotels