Ratings based on 944 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Beautiful property, iconic historic building. Great staff, friendly and attentive. Central location.
Comment from Hotel Management
30 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Miriam,Thank you for taking the time to create this review.It is very important for us to know that our customers feel welcome and enjoy their stay with us.In your case you enjoyed our property, our service and our enviable location.We look forward to your next visit to the city of Seville and hope you will recomend us to your family and friends.Best regards from the entire team,Laura PageoCustomer Relations ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
30 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Estimado Pablo,Agradecemos el tiempo dedicado a crear este comentario.Les esperamos la próxima vez que visiten Sevilla y que nos recomienden a sus familiares y amigos.Reciban un cordial saludo de parte de todo el equipo,Laura PageoCustomer Relations ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 17 Nov 2024
Great option for Seville! The property was great and the staff were efficient and friendly! Definitely 5* stay and service.
Comment from Hotel Management
17 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Madam. Thank you for taking the time to write your review. It is a pleasure that your stay was very pleasant, we met your expectations and above all that you will visit us again as you keep a good memory of your stay. We hope you will recommend us to your family and friends and we look forward to your next visit to our city. Best regards,Laura PageoCustomer Relations ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Estimada RicardoGracias por tomarse el tiempo de escribir su reseña. Es un placer que su estancia fue muy agradable, cumplimos con sus expectativas y sobre todo que volverán a visitarnos ya que guardan un buen recuerdo de su estadía. Esperamos que nos recomienden a sus familiares y amigos y les esperamos en su proxima visita a nuestra ciudad. Un cordial saludo,Laura PageoResponsable de Relaciones con el ClienteHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler from Guatemala
Posted 1 Nov 2024
We loved the hotel and the service from all the staff! Great logon to stay at in Seville !!
Comment from Hotel Management
4 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Carol,We greatly appreciate your comment and your stay at our Hotel Palacio de Villapanés.It is a real pleasure to know that you enjoyed your stay with us.We sincerely hope to welcome you back in the near future and hope you will recommend us to your family and friends.Best regards,Laura PageoCustomer Service ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear James,We greatly appreciate your comment and your stay at our Hotel Palacio de Villapanés.It is a real pleasure to know that you enjoyed your stay with us.We sincerely hope to welcome you back in the near future and hope you will recommend us to your family and friends.Best regards,Laura PageoCustomer Service ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 25 Oct 2024
Our room was amazing, breakfast is a good value even though it is expensive, 30E each person. Location is not bad, Sevilla consists of many narrow streets which lends itself to getting lost which is part of the fun. My only negative is we felt the staff was a little aloof, our friends who we were traveling with were not treated properly. I still recommend this hotel.
Comment from Hotel Management
4 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Daniel,We greatly appreciate your comment and your stay at our Hotel Palacio de Villapanés.It is a real pleasure to know that you enjoyed your stay with us and we are sorry that you found our a la carte breakfast a bit expensive. We use top brand products and in our breakfast you can order whatever you want for a fixed price. We have no record of any negative comments about our staff but we thank you for your feedback in order to continue to improve.We sincerely hope to welcome you back in the near future and hope you will recommend us to your family and friends.Best regards,Laura PageoCustomer Service ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 23 Oct 2024
Beautiful hotel!
The facilities were great, small touches are wonderful.
One complaint was that the breakfast was pricy, and we had to ask for coffee several times (it was finally served at the end of the meal)
Comment from Hotel Management
4 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Whit,We greatly appreciate your comment and your stay at our Hotel Palacio de Villapanés.It is a real pleasure to know that you enjoyed your stay with us and we are sorry that you found our a la carte breakfast a bit expensive. We use top brand products and in our breakfast you can order whatever you want for a fixed price. We sincerely hope to welcome you back in the near future and hope you will recommend us to your family and friends.Best regards,Laura PageoCustomer Service ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler
Posted 23 Oct 2024
This is a beautiful hotel with luxurious rooms and every possible amenity. Dont miss watching the sunset from the rooftop! The staff was exceptionally kind and helpful also.
Comment from Hotel Management
4 Nov 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Melissa,We greatly appreciate your comment and your stay at our Hotel Palacio de Villapanés.It is a real pleasure to know that you enjoyed the time you stayed with us and that everything was up to your expectations.We sincerely hope to welcome you again in the near future and hope you will recommend us to your family and friends.Best regards,Laura PageoCustomer Relations ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
by A verified traveler from Longstanton
Posted 14 Oct 2024
We stayed for 5 nights in a gorgeous, spacious suite with a fantastic bathroom. The hotel is immaculate and beautiful. The hotel breakfast was very good value, providing everything you could want from a buffet but in an a la carte format. The location is great, enabling us to walk everywhere. The staff were attentive and efficient. Overall, no complaints whatsoever, just a truly excellent stay.
Comment from Hotel Management
18 Oct 2024 by CoolRooms Hotel Palacio de Villapanés, Hotel Management
Dear Edward,We appreciate your comment and the time you took to write your review. Our staff will be delighted to know that they met your expectations and that you enjoyed your stay the days you stayed with us. We sincerely hope that you will keep a good memory of your stay at the hotel and visit us in the near future. Best regards, Laura PageoGuest Relations ManagerHotel Palacio de Villapanés by CoolRooms Manor Hotels
