Ratings based on 964 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Extremly average.
by A verified traveler
Posted 1 Jan 2025
Very nice old hotel but a little noisy on our hall. Walls must be thin. No hot water on last day. Great Hilltop location in Newport. Loved that they welcome dogs!
by A verified traveler
Posted 31 Dec 2024
Loved this hotel’s location and rooms and gym. They had some issues with running out of drinks at the bar (like anything anybody ordered) but that could have been a fluke. Overall, I would definitely stay here again.
by A verified traveler
Posted 31 Dec 2024
As a frequent Newport visitor, I've always wanted to stay at the Viking. I waited for the renovation completion prior to booking. The Viking is in a good location. Walking distance to most attractions. If you prefer a boutique h
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Michelle, Thank you for sharing your experience and choosing Hotel Viking for your Newport visit. We’re delighted our location added to your enjoyment, and we appreciate your patience during this transition process. We hope to welcome you back for an even more memorable stay soon.Sincerely,Derek ShellyGeneral Manager
by A verified traveler from Newton
Posted 30 Dec 2024
The Hotel Viking is a historic property that is in good repair and general maintenance. Dining options are VERY limited and the bar/lounge is grossly undersized in proportion to the hotel's capacity. Our "Junior Suite" was a long, narrow room featuring an enormous elevated bed (steps required to get in/out) at the far end. Such placement did not allow for TV watching while in bed. The couch opposite the TV was well-worn, and the mattress was punishing. All lights in the room were self standing lamps which required individual attention.
It was a bit disconcerting at the first entry.
The bath/shower featured black mold in the grout next to the tub. When bedding was requested for the couch, we received two pillows and a fan(?).
Our stay was overnight to see the 'Breakers' in full holiday splendor. Our hotel experience was sufficient for the purpose. Perhaps the biggest hotel attraction is that it is dog-friendly.
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Christopher,Thank you for taking the time to share your thoughts. While the character of our hotel brings charm, it's disappointing that certain aspects did not meet your expectations. Your feedback provides insights to refine areas for a more polished experience. It's encouraging to know our pet-friendly accommodations and convenient location for holiday festivities added enjoyment to your stay. We hope to welcome you back again to Hotel Viking.Sincerely,Derek ShellyGeneral Manager
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Spa was lovely. Building has historic charm. Nice staff.
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Martha,It's an honor to have earned your excellent review of Hotel Viking! We were proud to offer you gracious hospitality and rejuvenating pampering at Spa Fjör. Thank you for your kind compliments and we hope you'll return for another extraordinary experience.Sincerely,Derek ShellyGeneral Manager
by A verified traveler
Posted 27 Dec 2024
Nice clean old-style hotel. Just the rooms heating systems very noise lost some sleep should have extra pillows and blankets in the room
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Joanne,Thank you for being our guest at Hotel Viking. We take pride in keeping our property clean and sanitized, so we appreciate your positive feedback. Although we certainly strive to keep our accommodations well-equipped, please don't hesitate to reach out to our front desk if you need additional linens or pillows. Safe travels, and come back soon. Sincerely,Derek ShellyGeneral Manager
by A verified traveler
Posted 23 Dec 2024
