Ratings based on 196 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Wasn’t accommodating for an extended stay
by A verified traveler
Posted 7 Dec 2024
Pros:
Prime Location: The hotel's central location was a major highlight. It was easy to walk to all the key attractions, saving us both time and money on parking. We parked in a public garage for the entire weekend and it was a lifesaver. It allowed us to fully immerse ourselves in the city without worrying about parking.
Well-Appointed Rooms: The room was clean and well-equipped with a kitchen, making it ideal for longer stays.
Free Laundry: The free laundry facilities was a great convenience, especially for longer trips.
Safe Neighborhood: We felt safe walking around the downtown area, which added to the overall positive experience.
Cons:
Noisy Environment: While the location was fantastic, the hotel itself could be quite noisy. The thin walls and doors meant that we could hear noise from other guests at all hours of the day and night.
No 24/7 help desk. No one to call or speak to if you have a probelm or need something. I only received a text prior to checking in and the day before we checked out.
by A verified traveler
Posted 24 Nov 2024
DO NOT EVER STAY HERE! Especially not in the next 6 months. They have unbelievable construction occurring directly under the rooms that they rent. They do not warn you, and then deny knowledge of it once questioned. Our peaceful weekend was RUINED.
To make it worse, there is Zero insulation, so not only can you hear every horrifying cut of the saw and slamming of beams all day long( yes even weekends starting at 7:30am), you can also have the pleasure of hearing your neighbors conversations, amongst other things.
The room has electrical boxes hanging out of the wall, broken doors and cracked windows letting in even more noise from the street. Which by the way is a drag strip at night.
All of this may have been ok had the management handle it properly. Or even at all. They denied our request to leave to find an another place to stay and have a refund, for at least one night. Then proceeded to ignore every single call and text we sent. Actually, management never did call us, even though we asked numerous times. We could only reach their “service” who just gave us the runaround.
I sincerely hope this review helps someone else to avoid the nightmare weekend we had. Trust me, it’s NOT WORTH IT.
by A verified traveler
Posted 24 Nov 2024
There were blood stains on the mattress and mattress cover. And street noise was very loud
by A verified traveler
Posted 23 Nov 2024
Love the brick walls, great area, easy to get to. Would definitely come
Back.
by A verified traveler
Posted 15 Nov 2024
This is great location to see many sites on foot. Excellent food and shops in the area. We felt safe during our whole stay.
by A verified traveler from Orlando
Posted 4 Nov 2024
Great location, good communication and wonderful accommodations.
by A verified traveler
Posted 3 Nov 2024
Beautiful property in beautiful city! A MUST to visit and stay at Grant by Black Swan
by A verified traveler from CARY
Posted 2 Nov 2024
Cool apartment, excellent location
by A verified traveler
Posted 1 Nov 2024
Nice space, accessible to multiple restaurants and attractions. Great communication. Highly recommended.
