Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Staten Island
Posted 23 Nov 2024
Prefect location, walking distance to all. Clean rooms, easy check in, friendly staff
Comment from Hotel Management
24 Nov 2024 by General Manager, Hotel Management
Dear Joann, Thank you for staying with us at DoubleTree by Hilton Hotel Savannah Historic District. It makes us happy that you appreciated everything about your stay, including our location, clean rooms, and our hardworking staff, who strive to exceed your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We hope to welcome you back soon when you are in the area.Scott HesterGeneral Manager
by A verified traveler
Posted 21 Nov 2024
Staff was awesome. Complaints
Promised free breakfast, but I not for Hilton Honors members. I am enrolled, but they couldn’t find it. Was embarrassed because I would rather get breakfast somewhere else if I had to pay.
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Jon,Thank you for staying with us and for reviewing your experience. It's great to know you had a positive experience with our staff—they'll be delighted to know their efforts stood out. We sincerely apologize for the confusion regarding the breakfast benefit and any inconvenience it caused. While this isn't the impression we aim to leave, your feedback helps us continuously improve. We extend our best wishes for your travels and look forward to the opportunity to welcome you back.Scott HesterGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Clifford,Thank you for choosing DoubleTree by Hilton Hotel Savannah Historic District. We were pleased that we exceeded your expectations during your visit to our city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Scott HesterGeneral Manager
by A verified traveler from Enterprise
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear David,We are pleased to receive your generous rating for DoubleTree by Hilton Hotel Savannah Historic District. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Scott HesterGeneral Manager
by A verified traveler from Tulsa
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Ben,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Scott HesterGeneral Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Clarence,It is wonderful to know you enjoyed everything about your time at DoubleTree by Hilton Hotel Savannah Historic District and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Scott HesterGeneral Manager
by A verified traveler
Posted 10 Nov 2024
Nice property! Close to everything very walkable
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Kimberly,We are glad you enjoyed your recent stay at DoubleTree by Hilton Hotel Savannah Historic District. Thank you for pointing out that our location is perfect for walking to the city's famous venues. It is one of our guests' reasons to stay with us. Thank you again for all of your great feedback. We look forward to your next stay! Scott HesterGeneral Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Denisa,Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at DoubleTree by Hilton Hotel Savannah Historic District and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Scott HesterGeneral Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Raymond,Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at DoubleTree by Hilton Hotel Savannah Historic District. We'd love to host you again someday for another great visit.Scott HesterGeneral Manager
by A verified traveler
Posted 27 Oct 2024
It's was as expected
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Jacob,Thank you for choosing DoubleTree by Hilton Hotel Savannah Historic District. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Scott HesterGeneral Manager
