Ratings based on 335 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The apartment was clean and very pleasant. Beds large and comfortable, good shower. The staff were very helpful and kind. The swimming pool is very nice,
Comment from Hotel Management
20 Nov 2024 by Stefano, Hotel Management
Dear Paulina, We are glad to hear that you enjoyed your stay at our establishment. We hope to see you again soon.
by A verified traveler
Posted 27 Oct 2024
A great last minute booking for a great price. The staff were really welcoming and helpful too. Thanks to Stefano for being super friendly when we arrived and Lucas for helping us find somewhere to spend our last few hours in Mendoza. Really appreciate and recommend!
Comment from Hotel Management
27 Oct 2024 by Stefano, Hotel Management
Dear Ethan,Thank you for your review, we are glad to hear that you enjoyed your stay in our establishment and Mendoza.We hope to see you again soon!Best regards,
by A verified traveler
Posted 1 Jul 2024
The apartment was clean and modern. Great breakfast
Walking distance to all the main places
Comment from Hotel Management
2 Jul 2024 by Dpto Comercial, Hotel Management
Dear Mauricio,We are pleased to read that you had positive experiencie. Your perceiving our daily effort to provide a good service is another bit that stimulate our work. We truly appreciate your having taken some time to share your experience. We look forward to having you back among our guests soon.Kind regards,
by A verified traveler from Fountain Valley
Posted 14 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Stefano, Hotel Management
Gracias por sus comentarios. Agradecemos su visita a nuestras instalaciones y esperamos hayan pasado una grata estadía en nuestra provincia.Dado que nos esforzamos constantemente por mejorar los inconvenientes que nos indican nuestros huéspedes, agradeceríamos nos informe cuál ha sido el motivo de su disconformidad con nuestro servicio/ la respuesta demorada a su consulta / la falla en el departamento / y si es posible y recuerda, a quién realizó la misma (si recuerde nombre de recepcionista o características del mismo).Es de nuestro interés, como Apart Hotel, complacer a los clientes en la prestación del servicio y considerar sus comentarios, que ayudan a nuestro crecimiento, con la dedicación que ustedes merecen. Quedamos a la espera de sus comentarios.
by A verified traveler
Instalaciones limpias y renovadas
Posted 5 Jun 2024 on HotelsInstalaciones amplias, cómodas y renovadas. Todo impecable y limpio.
Desayuno variado y de calidad
Comment from Hotel Management
16 Jun 2024 by Stefano, Hotel Management
Estimada Nicole,Muchas gracias por tu comentario, nos agrada saber que tu experiencia en nuestro establecimiento haya sido satisfactoria. Esperamos poder volver a recibirla en otra ocasión!
by A verified traveler
Posted 3 Jun 2024
Departamento muy lindo, renovado y moderno, todo impecable. Desayuno completo y variado
Conocimos el Parque cercano al hotel y es muy lindo, la ubicación inmejorable, nos sentimos muy seguros
Excelente calefacción, que es lo que buscábamos porque nos cambiamos de hotel porque en el anterior pasamos mucho frío.
Volveremos seguramente
Comment from Hotel Management
3 Jun 2024 by Stefano, Hotel Management
Estimada Maria,Muchas gracias por tomarse el tiempo para calificarnos. Nos agrada saber que haya tenido una experiencia satisfactoria y esperamos que vuelva a visitarnos pronto.
by A verified traveler from Lakewood
Posted 30 May 2024
The apartment was not at all as pictured. Most of the furniture was in bad shape, the (tiny) shower had rust spots all over, the toilet wasnt attached to the floor (made a huge noise every time someone sat on it), and the worst part: the heating system produced an intense gas smell that made it unbearable to breathe (had to open the sliding door overnight..we preferred to be cold than to get a headache or maybe something worse?)…we felt the gas smell as soon as we entered the apartment and when I brought it up the girl at the reception desk said “you’ll be ok, if there was a gas leak the detector would beep”…needles to say they were neither friendly nor helpful. Luckily we stayed there only two nights. I would not stay there again.
Comment from Hotel Management
31 May 2024 by Dpto Comercial, Hotel Management
Dear Dragos,Thanks for your choice.During your stay you had an upgrade for another category without cost, that's why you see an apartment different from the picture. In case of any problem you can request to Front Desk, as the Recepcionist explained you, there is no reason to worry about, because we all facilities has safety certificates. We appreciate your having shared your comments with us and hope to receiving you again.Kind regards
by A verified traveler
Posted 20 May 2024
Excelente apart hotel, limpio, bien atendido y cerca de todo: Centro y Parque.
Desayuno completo y de calidad.
Comment from Hotel Management
20 May 2024 by Stefano, Hotel Management
Estimado Rubén,Muchas gracias por tu comentario. Nos agrada saber que tu estadía en nuestro complejo fue satisfactoria. Esperamos recibirlos nuevamente!
by A verified traveler
Todo perfecto
Posted 3 May 2024 on HotelsMi mujer se enfermó y el personal de recepción fue muy amable y llamó a la asistencia médica que vino prontamente. Agradecemos la predisposición y atención.
Respecto a las instalaciones, un 10, lugar limpio, seguro y moderno. Desayuno muy recomendable y parking cómodo
Comment from Hotel Management
3 May 2024 by Dpto Comercial, Hotel Management
Estimado Daniel,Gracias por dejarnos formar parte de su visita en Mendoza.Afortunadamente pudimos brindar ayuda durante su estancia y esperamos tenga pronta mejora.Es grato conocer que ha disfrutado de nuestras instalaciones y servicios, ya que trabajamos a diario en ello para brindarles una excelente experiencia.Esperamos poder recibirlos nuevamente en otra oportunidad.Saludos cordiales.
by A verified traveler
Posted 2 May 2024
Situado en un barrio seguro cerca del centro. Departamento muy completo, moderno y limpio. Excelente desayuno
Comment from Hotel Management
2 May 2024 by Stefano, Hotel Management
Estimado Miguel,Muchas gracias por tu comentario. Esperamos volver a recibirlos en nuestro establecimiento proximamente
